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- Tasks: Coordinate Father Christmas and ensure a magical experience for guests.
- Company: LaplandUK offers an immersive Christmas experience based on original stories.
- Benefits: Enjoy £13.50 per hour, free meals, unlimited drinks, and discounts.
- Why this job: Be part of a unique festive event that creates unforgettable memories for families.
- Qualifications: One year in live entertainment or event operations is preferred.
- Other info: Training starts late October 2025; the event runs from November to December.
LaplandUK is based on two Original Stories Written by Mike & Alison Battle: 'The Untold Story of Father Christmas' & 'The Secrets of the Christmas Elves'. LaplandUK is an immersive, theatrical experience based on an original adaptation, centred around a child's fleeting belief in Father Christmas. Putting families at the centre of the storyline, the 4/4.5-hour experience allows families to explore an ancient Elven civilisation through a magical world of storytelling that fuses the spectacle of a film set with the performance of theatre.
Role Overview
The FC Runner co-ordinates Father Christmas, ensuring he is in the right place at the right time. A key operational role, the FC Runner will ensure that Father Christmas has everything he needs to deliver a truly magical and memorable experience for guests. The role is also responsible for assisting the Magic Elves when working with Father Christmas. This is a multi-faceted role, which requires a strong ability to meet the demands of people management, whilst protecting the guest experience and delivering an efficient and effective operation.
FC Runners ensure every guest has an experience they will never forget, for all the right reasons. They are essential to the event operations & FC Control, ensuring that the experience operates smoothly. Guest-obsessed, they make sure that feedback is properly collected, communicated and actioned. An inspiring people leader, they coach, lead and motivate their team to deliver world-class standards of service.
FC Runner will work closely with FC Duty Manager & the FC Controllers via radio, confident in ensuring Magic Elves and Father Christmas are at the correct location at the correct time whilst dealing with radio communications is key to succeeding in this role.
Experience:
- Minimum one year experience working in live entertainment, event operations and/or visitor attraction operations.
- Strong working knowledge of best Health and Safety practices.
- Experience co-ordinating cast members within a guest-facing operation.
- Knowledge of Act 4 and Lapland operations is a benefit although not essential.
Where is Lapland?
Lapland London is based in Whitmoor Forest, in Crown Estate on Swinley Road, Winkfield Row near Ascot SL5 8BD.
Key Dates:
- PAID TRAINING: Your training plan will vary depending on your role. Training will take place on select dates between the end of October 2025 and the beginning of November 2025.
- LIVE EVENT: In 2025 Lapland London will run from Thursday 6th November – Wednesday 24th December.
Hourly pay of £13.50 per hour, plus holiday pay paid at the end of contract.
- Free hot meal per day
- Free unlimited coffee, tea and soft drinks
- 20% discount in LaplandUK retail shops on selected dates
- Complimentary staff shuttle bus from local train station direct to site
FC (Father Christmas) Runner - Ascot employer: Avature
Contact Detail:
Avature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FC (Father Christmas) Runner - Ascot
✨Tip Number 1
Familiarise yourself with the storylines of 'The Untold Story of Father Christmas' and 'The Secrets of the Christmas Elves'. Understanding these narratives will help you connect better with guests and enhance their experience.
✨Tip Number 2
Brush up on your communication skills, especially in radio communication. As an FC Runner, you'll need to coordinate effectively with the FC Duty Manager and other team members to ensure everything runs smoothly.
✨Tip Number 3
Gain some hands-on experience in live entertainment or event operations if you can. This will not only boost your confidence but also demonstrate your commitment to delivering a magical guest experience.
✨Tip Number 4
Show your enthusiasm for the role during any interactions you have with the team. Being genuinely excited about creating memorable experiences for families will set you apart from other candidates.
We think you need these skills to ace FC (Father Christmas) Runner - Ascot
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of the FC Runner. Highlight your relevant experience in live entertainment and event operations in your application.
Tailor Your CV: Make sure your CV reflects your experience in people management and guest-facing roles. Use specific examples that demonstrate your ability to coordinate teams and ensure a smooth operation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating memorable experiences for guests. Mention any relevant experience with health and safety practices and your ability to work under pressure.
Showcase Communication Skills: Since the role involves radio communication, emphasise your strong communication skills in your application. Provide examples of how you've successfully communicated in previous roles, especially in fast-paced environments.
How to prepare for a job interview at Avature
✨Know the Story
Familiarise yourself with the original stories by Mike & Alison Battle. Understanding the narrative will help you connect with the role and demonstrate your enthusiasm for the immersive experience LaplandUK offers.
✨Showcase People Management Skills
Prepare examples from your past experiences where you've successfully managed a team or coordinated events. Highlight your ability to motivate others and ensure a smooth operation, as this is crucial for the FC Runner role.
✨Emphasise Guest Experience
Be ready to discuss how you would enhance the guest experience. Think of specific strategies or ideas that could make their visit memorable, showing that you are guest-obsessed and committed to delivering world-class service.
✨Practice Communication Skills
Since the role involves radio communication with the FC Duty Manager and Controllers, practice clear and concise communication. You might even want to simulate a scenario where you need to coordinate with team members under pressure.
