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- Tasks: Welcome customers, assist with orders, and maintain stock levels in a friendly environment.
- Company: Jewson is a leading building materials distributor in Northern Europe, known for exceptional service.
- Benefits: Enjoy competitive pay, staff discounts, life assurance, and a retirement savings plan.
- Why this job: Join a passionate team, gain valuable experience, and enjoy opportunities for career growth.
- Qualifications: Strong communication skills and a health and safety focus; previous experience preferred but not essential.
- Other info: Training provided for forklift operation; flexible working hours with weekends off.
The predicted salary is between 28800 - 43200 £ per year.
Are you based in the Denmead area? Do you have a passion for working with people? Jewson, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who is as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 3-4 days of holiday (inclusive of bank holidays).
Branch hours: 7.00 – 5.00 Monday to Friday and every 2nd Saturday morning 8-12
Location: Soake Road, Denmead, PO7 6JA
Key Responsibilities:
- Welcome customers to the branch and take an active interest in their projects.
- Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values.
- Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided).
- Check incoming deliveries and report missing or damaged products.
- Maintain stock levels in both the shop and yard areas, carrying out regular stock counts.
- Keep the branch looking clean and tidy, to make a great first impression on our customers.
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.
What’s in it for you?
- Retirement Savings Plan (Pension) – with Legal & General.
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover.
- Employee Discount.
- Refer a Friend scheme.
- Wellbeing Centre via WorkPerks.
- New Reward and Recognition programme – launching soon!
Required Skills and Experience:
- Previous industry experience preferred but not essential.
- Strong organisational skills, with the ability to prioritise work accordingly.
- Strong communication skills.
- Confident working both indoors and outdoors.
- A health and safety focus.
- Comfortable in a role involving extensive manual handling of bulky items.
At Jewson, we are proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We are a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!
With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches, whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at recruitment@starkbuild.co.uk. We look forward to hearing from you!
Customer Service Advisor Yard employer: Stark Danmark A/S
Contact Detail:
Stark Danmark A/S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor Yard
✨Tip Number 1
Familiarise yourself with Jewson's product lines before your interview. Knowing the basics about building materials and how they can help customers will show your enthusiasm and readiness to assist.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of past experiences where you successfully helped customers. This will highlight your ability to engage with clients and provide excellent service.
✨Tip Number 3
Show your commitment to health and safety by discussing any relevant training or practices you've followed in previous roles. This is crucial for a position that involves manual handling and working in a yard environment.
✨Tip Number 4
Be ready to discuss your organisational skills and how you prioritise tasks. This role requires managing stock levels and preparing orders, so demonstrating your ability to stay organised will be beneficial.
We think you need these skills to ace Customer Service Advisor Yard
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with what Jewson is looking for in a Customer Service Advisor.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for working with people and your interest in the building materials industry. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to Jewson's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Stark Danmark A/S
✨Know the Company
Before your interview, take some time to research Jewson and its values. Understanding their commitment to customer service and quality products will help you align your answers with what they are looking for.
✨Show Your People Skills
As a Customer Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully handled customer interactions in the past, showcasing your communication and interpersonal skills.
✨Demonstrate Health & Safety Awareness
Since the role involves manual handling and working in a yard environment, be ready to discuss your understanding of health and safety practices. Mention any relevant experience or training that highlights your commitment to safety.
✨Ask Insightful Questions
At the end of the interview, don't forget to ask questions! Inquire about the team culture, opportunities for growth, or specific challenges the branch is currently facing. This shows your genuine interest in the role and the company.
