Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, handle enquiries, and ensure a positive shopping experience.
- Company: Join a dynamic team in Stourbridge focused on exceptional customer service.
- Benefits: Enjoy flexible hours and a friendly, supportive work environment.
- Why this job: Perfect for those who love people and want to develop valuable skills.
- Qualifications: Previous customer service experience preferred; strong communication and teamwork skills required.
- Other info: This is a temporary role, ideal for students or those seeking short-term work.
We are currently looking for a Temporary Customer Service Assistant to join our team in Stourbridge. This is a short-term opportunity ideal for someone who enjoys working with people, has a can-do attitude, and thrives in a fast-paced environment. As a key member of our front-line team, you’ll be providing exceptional customer service, handling enquiries, and ensuring every customer has a positive experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Respond to queries via phone, email, and in person
- Process sales, returns, and exchanges
- Keep the service area tidy and well-stocked
- Support day-to-day operations and administrative tasks as required
What We’re Looking For:
- Previous customer service experience (retail, hospitality, or similar preferred)
- Confident communicator with strong interpersonal skills
- Reliable, flexible, and able to work as part of a team
- Basic IT skills
- A positive attitude and willingness to learn
Why Join Us?
- Friendly and supportive working environment
- Flexible hours to suit availability (where possible)
- Gain experience and develop valuable customer service skills
Customer Service Assistant employer: Four Squared Recruitment Ltd
Contact Detail:
Four Squared Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Make sure to showcase your people skills during any interactions you have with us. Whether it's through a phone call or in person, demonstrating your ability to connect with others will set you apart.
✨Tip Number 2
Familiarise yourself with common customer service scenarios and how to handle them. Being prepared to discuss how you would approach various situations can really impress us during the interview.
✨Tip Number 3
Show your enthusiasm for the role by asking insightful questions about our team and operations. This not only demonstrates your interest but also helps you understand how you can contribute effectively.
✨Tip Number 4
Highlight any relevant experience you have in fast-paced environments. We value candidates who can adapt quickly and maintain a positive attitude under pressure, so share your stories!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience, especially in retail or hospitality. Use specific examples to demonstrate your interpersonal skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your can-do attitude. Mention why you want to work as a Customer Service Assistant and how your skills align with the company's needs.
Highlight Key Skills: In your application, emphasise your communication skills, reliability, and flexibility. These are crucial for the role, so provide examples of how you've demonstrated these traits in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Four Squared Recruitment Ltd
✨Show Your People Skills
As a Customer Service Assistant, you'll be interacting with customers all day. Make sure to highlight your previous experience in customer service roles and share specific examples of how you've successfully handled difficult situations or provided exceptional service.
✨Demonstrate a Can-Do Attitude
Employers love candidates who approach challenges positively. During the interview, express your enthusiasm for the role and your willingness to tackle any task that comes your way. Share instances where your positive attitude made a difference in your work.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle an unhappy customer or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics, training processes, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
