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- Tasks: Engage with customers, track opportunities, and boost sales through proactive communication.
- Company: Join Dutypoint Limited, a market leader in diverse sectors, committed to growth and innovation.
- Benefits: Enjoy a permanent role with opportunities for personal development and a supportive team culture.
- Why this job: Be part of a dynamic team focused on success and customer satisfaction while making a real impact.
- Qualifications: Sales experience, strong communication skills, and a knack for using CRM systems are essential.
- Other info: This role is based in Gloucester, with a 42.5-hour work week.
The predicted salary is between 28800 - 43200 £ per year.
This is a unique opportunity to join this super group of people and share in our success. We merged in January 2025 and are the market leader in each of the sectors we serve, via our Commercial, Domestic, Residential and Service divisions. And we want to grow. With growth comes more opportunity to invest in products, infrastructure and most importantly in you.
Let’s begin by setting out our ambition. We want to extend our position as market leader across our sectors and build a great place for everyone to work. We’ll achieve this by continuing to be entrepreneurial, that’s the mindset which got our brands to where they are today, customer-focused, competitive and best-in-class operationally.
PURPOSE OF ROLE: Your primary role is to increase the chances of success on all projects by keeping a track of quotes and opportunities that have not been secured by a contractor using our CRM system. Day to day activity includes calling contacts, building rapport and updating the system with project updates accordingly. In addition to this task it would be to conduct telesales activities to new or “gone-away” customers.
TEAM FUNCTION: The team is focused on maintaining contact with the full network of customers and regularly following up projects/opportunities until they are 'flipped'.
RESPONSIBILITIES:
- Follow-up quotes on the CRM system, and adding key data to the CRM where necessary
- Proactive calls to existing or new customers
- Locating and tracking down opportunities, network with different influencers and customer types to create quotable opportunities of the complete Fluid Water Group portfolio
- Give technical advice and assisting customers with product selections and recommendations to suit their needs
- Working with customers post order to ensure experience exceeds expectations
MEASURES OF SUCCESS:
- Number of completed calls made in a given period
- Conversion of opportunities to flipped in order to increase the secured pipeline
- Increase network of contacts
- Ensure the information and activity in CRM is kept up to date
- Promote, where possible, other products in the Fluid Water Group portfolio, to 'swell' the opportunity
KNOWLEDGE AND SKILLS:
- Experience in working with customers in a sales environment
- Excellent verbal communication skills and comfortable on the telephone
- Competent level of IT skills with experience using CRM
- High level of attention to detail
ATTRIBUTES:
- Self-motivated, tenacious, inquisitive, driven to succeed, and results oriented – want to win
- Friendly demeanour that can build relationships easily
- Can do attitude
- Operate as part of wider team
- Willing to listen and learn
Business Development Executive - South employer: Dutypoint Ltd
Contact Detail:
Dutypoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Executive - South
✨Tip Number 1
Familiarise yourself with our CRM system before the interview. Understanding how to navigate and utilise it effectively will show your initiative and readiness for the role, as well as your ability to keep track of opportunities.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role involves making proactive calls to customers, practice engaging conversations that build rapport and trust.
✨Tip Number 3
Network within the industry and connect with potential customers or influencers. This will not only help you understand the market better but also give you insights into what customers are looking for, which can be beneficial during your application process.
✨Tip Number 4
Demonstrate your results-oriented mindset by preparing examples of past successes in sales or customer engagement. Highlighting your tenacity and ability to exceed expectations will resonate well with our team’s values.
We think you need these skills to ace Business Development Executive - South
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer interaction. Emphasise any previous roles where you successfully followed up on quotes or managed customer relationships, as these are key responsibilities for the Business Development Executive role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job description that resonate with you, such as your ability to build rapport with customers and your experience with CRM systems.
Showcase Your Skills: Highlight your verbal communication skills and attention to detail in your application. Provide examples of how you've successfully communicated with customers or managed data in previous roles, as these are crucial for this position.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing when submitting your application. This may include formatting requirements or additional documents needed. Attention to detail here can set you apart from other candidates.
How to prepare for a job interview at Dutypoint Ltd
✨Show Your Sales Savvy
Make sure to highlight your experience in sales environments during the interview. Be prepared to discuss specific examples of how you've successfully built relationships with customers and converted leads into sales.
✨Demonstrate CRM Proficiency
Since the role involves using a CRM system, be ready to talk about your experience with similar tools. If you have specific examples of how you've used CRM to track opportunities or improve sales processes, share those insights.
✨Emphasise Your Communication Skills
Excellent verbal communication is key for this position. Practice articulating your thoughts clearly and confidently, especially when discussing how you would approach making proactive calls to customers.
✨Exude a Can-Do Attitude
The company values a friendly demeanour and a positive attitude. During the interview, showcase your enthusiasm for the role and your willingness to learn and adapt. This will help you stand out as a team player who aligns with their culture.
