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- Tasks: Lead a diverse residential property portfolio and ensure high tenant satisfaction.
- Company: Join a growing and established property group in North West London.
- Benefits: Enjoy 28 days holiday, sick pay, and a NEST pension scheme.
- Why this job: Make a tangible impact while developing your leadership skills in a dynamic environment.
- Qualifications: 5 years in residential property management with strong leadership and organisational skills.
- Other info: ARLA, IRPM, or RICS qualifications are a plus; full UK driving licence required.
The predicted salary is between 36000 - 50000 £ per year.
Location: North West London
Salary: £45k-£50k basic + £5k - £10k bonus
The Opportunity: My client, a growing and well-established property group, is seeking a senior-level Property Management professional to lead the operations and performance of a diverse residential portfolio in London. This is an excellent opportunity for someone with strong leadership abilities, commercial awareness, and extensive experience in residential property management to take ownership and make a tangible impact.
Key Responsibilities:
- Oversee and implement strategic management of a residential portfolio (200 properties).
- Drive performance and commercial growth while maintaining high standards of compliance and tenant satisfaction.
- Manage maintenance, contractor coordination, safety compliance, and refurbishment works.
- Lead on tenancy lifecycles including leasing, renewals, check-ins/outs, inventories, and dispute resolution.
- Maintain and develop tenant relationships, handling complaints, notices, and legal matters.
- Budget management, arrears control, financial reporting, and cost optimisation.
- Lead, mentor, and support a team of property and maintenance professionals, setting objectives and performance reviews.
- Stay abreast of legislation and best practices, ensuring full regulatory compliance.
About You:
- 5 years' experience in residential property management.
- Have experience of working with social housing tenants.
- Proven team leadership and mentoring capabilities.
- Strong organisational skills and attention to detail.
- Commercially astute, with solid financial and budgeting experience.
- Excellent interpersonal and communication skills.
- Proficient in property management software and Microsoft Office.
- ARLA, IRPM, or RICS qualifications are desirable but not essential.
- Full UK driving licence (manual) required.
What's on Offer:
- 28 days holiday
- Sick pay and additional leave over the Christmas period.
- NEST pension scheme.
- Career development and progression in a dynamic and expanding business.
If you're a hands-on property professional with a passion for leadership and operational excellence, this could be your next big move. Apply today and help drive success for a company where your experience will truly make a difference.
Team Leader/ Head of Property Management employer: deverellsmith
Contact Detail:
deverellsmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader/ Head of Property Management
✨Tip Number 1
Network with professionals in the property management sector, especially those who have experience in residential portfolios. Attend industry events or join relevant online forums to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Familiarise yourself with the latest legislation and best practices in property management. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to compliance and tenant satisfaction.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and managed diverse property portfolios in the past. Highlight your achievements in driving performance and maintaining high standards, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your commercial awareness by staying updated on market trends and challenges in the property management sector. Being able to discuss these topics during your interview will set you apart as a candidate who understands the bigger picture.
We think you need these skills to ace Team Leader/ Head of Property Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential property management, particularly any leadership roles. Use specific examples that demonstrate your ability to manage a diverse portfolio and drive performance.
Craft a Compelling Cover Letter: In your cover letter, express your passion for property management and leadership. Mention how your skills align with the responsibilities outlined in the job description, such as managing tenancy lifecycles and maintaining tenant relationships.
Highlight Relevant Qualifications: If you have ARLA, IRPM, or RICS qualifications, be sure to mention them prominently. Even if they are not essential, they can set you apart from other candidates and show your commitment to the industry.
Showcase Your Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss your mentoring capabilities and how you've supported team members in achieving their objectives, as this is crucial for the role.
How to prepare for a job interview at deverellsmith
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring and supporting team members to achieve their objectives.
✨Highlight Your Commercial Awareness
Discuss your understanding of the property market and how you've driven commercial growth in previous roles. Be ready to share specific strategies you've implemented that resulted in improved performance and tenant satisfaction.
✨Prepare for Technical Questions
Expect questions related to property management software and compliance with regulations. Brush up on relevant legislation and best practices to show that you are knowledgeable and up-to-date in the field.
✨Demonstrate Strong Interpersonal Skills
Since maintaining tenant relationships is key, be prepared to discuss how you've handled complaints and disputes effectively. Use examples that showcase your communication skills and ability to resolve issues amicably.
