Team Leader/ Head of Property Management

Job Title: Team Leader/ Head of Property Management
Location: North West London
Salary: £45k-£50k basic + £5k – £10k bonus

The Opportunity:
My client, a growing and well-established property group, is seeking a senior-level Property Management professional to lead the operations and performance of a diverse residential portfolio in London. This is an excellent opportunity for someone with strong leadership abilities, commercial awareness, and extensive experience in residential property management to take ownership and make a tangible impact.

Key Responsibilities:

• Oversee and implement strategic management of a residential portfolio (200 properties).
• Drive performance and commercial growth while maintaining high standards of compliance and tenant satisfaction.
• Manage maintenance, contractor coordination, safety compliance, and refurbishment works.
• Lead on tenancy lifecycles including leasing, renewals, check-ins/outs, inventories, and dispute resolution.
• Maintain and develop tenant relationships, handling complaints, notices, and legal matters.
• Budget management, arrears control, financial reporting, and cost optimisation.
• Lead, mentor, and support a team of property and maintenance professionals, setting objectives and performance reviews.
• Stay abreast of legislation and best practices, ensuring full regulatory compliance.

About You:

• 5 years\’ experience in residential property management.
• Have experience of working with social housing tenants.
• Proven team leadership and mentoring capabilities.
• Strong organisational skills and attention to detail.
• Commercially astute, with solid financial and budgeting experience.
• Excellent interpersonal and communication skills.
• Proficient in property management software and Microsoft Office.
• ARLA, IRPM, or RICS qualifications are desirable but not essential.
• Full UK driving licence (manual) required.

What\’s on Offer:

• 28 days holiday
• Sick pay and additional leave over the Christmas period.
• NEST pension scheme.
• Career development and progression in a dynamic and expanding business.

If you\’re a hands-on property professional with a passion for leadership and operational excellence, this could be your next big move. Apply today and help drive success for a company where your experience will truly make a difference.

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