At a Glance
- Tasks: Engage with customers daily, turning inquiries into sales and building relationships.
- Company: Join a dynamic team in Salford/Bolton focused on innovative sales solutions.
- Benefits: Enjoy a competitive salary plus commission and excellent development opportunities.
- Why this job: Be part of a proactive culture that values customer satisfaction and teamwork.
- Qualifications: Strong communication skills and a customer-focused attitude are essential.
- Other info: This role offers a chance to work across diverse sectors like Renewables and Oil & Gas.
The predicted salary is between 24000 - 36000 £ per year.
We have a very exciting opportunity for a proactive and customer-focused Sales Executive to manage day-to-day customer interactions, convert quotes into orders, and develop our client's customer base. This role involves handling a high volume of inquiries with precision, providing detailed product information, and maintaining excellent customer relationships. Selling cables into the Electrical, Engineering, Wholesale, Renewables, Rail, and Oil & Gas sectors and beyond.
Key Responsibilities:
- Handle inbound and outbound calls and emails to/from existing and potential customers.
- Convert quotes into orders through proactive communication and follow-up.
- Develop new sales opportunities through various means, including researching and identifying potential leads.
- Understand customer needs and requirements to provide tailored solutions.
- Maintain and update the prospect database.
- Keep up to date with product and service information as well as competitor offers.
- Upsell products and services where appropriate.
- Work collaboratively with internal sales staff and other departments to ensure customer satisfaction.
Qualifications and Skills:
- Strong communication skills with a clear and professional telephone manner.
- Customer-focused attitude.
- Strong organisational skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Positive and hardworking attitude, with the ability to handle pressure.
Excellent Development opportunities.
Contact Detail:
Start People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with the sectors you'll be selling to, such as Electrical, Engineering, and Renewables. Understanding the specific needs and challenges of these industries will help you tailor your conversations and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since this role involves a lot of customer interaction, being able to convey information clearly and professionally is crucial. Consider role-playing with a friend to simulate real call scenarios.
✨Tip Number 3
Research common sales techniques and strategies that are effective in telesales. Being able to discuss these methods during your interview will show that you're proactive and knowledgeable about the sales process.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in telesales or customer service roles. Emphasise your communication skills and any achievements in converting leads into sales.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach and customer-focused attitude. Mention specific examples of how you've successfully managed customer interactions and converted quotes into orders in the past.
Highlight Relevant Skills: In your application, clearly outline your strong organisational skills and attention to detail. Provide examples of how you have effectively handled high volumes of inquiries and maintained excellent customer relationships.
Research the Company: Familiarise yourself with the company’s products and services, especially in the sectors they operate in like Electrical, Engineering, and Renewables. This knowledge will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Start People Ltd
✨Showcase Your Communication Skills
As a Telesales Executive, strong communication is key. Practice speaking clearly and confidently about your previous experiences, and be prepared to demonstrate how you can effectively engage with customers over the phone.
✨Understand the Product Range
Familiarise yourself with the products and services offered by the company. Being knowledgeable about what you're selling will help you answer questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Customer Focus
Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to understand customer needs and provide tailored solutions, as this is crucial for the role.
✨Research the Industry
Take some time to learn about the sectors the company operates in, such as Electrical, Engineering, and Renewables. Showing that you understand the market and its challenges will impress the interviewers and demonstrate your commitment to the role.