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- Tasks: Support property management by preparing ads, conducting viewings, and maintaining records.
- Company: Join a dynamic team in Cambridge focused on delivering exceptional customer service in lettings.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Why this job: Make a real impact while developing your skills in a supportive and collaborative culture.
- Qualifications: Previous admin experience preferred; strong organisational skills and proficiency in Microsoft Office required.
- Other info: Your CV will be stored securely, and we respect your privacy throughout the recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
Our client is seeking a motivated and organised individual to join their team in Cambridge. In this role, you will provide vital administrative support and deliver excellent customer service to clients. You will assist with preparing property advertisements, liaising with applicants, conducting viewings, and maintaining accurate records on internal systems. This is a busy and varied position, with over 100 properties. It would suit someone proactive, confident working independently, and ready to make the role their own.
As the Lettings Assistant you will be:
- Prepare advertisements for vacant properties.
- Arrange and conduct property viewings and tenancy sign-ups.
- Keep internal IT systems and records accurate and up to date.
- Create and end tenancies in the housing system in a timely manner.
- Produce professional, high-quality documents.
- Maintain databases with relevant tenancy and applicant information.
As the Lettings Assistant you will have:
- Previous administrative experience in housing or lettings (preferred but not essential).
- Proficient in Microsoft Office, including Word and Excel.
- Strong organisational and communication skills.
- Excellent attention to detail and accuracy.
- Ability to work both independently and collaboratively.
If you're ready to take the next step in your career and make a real impact in a growing team, we’d love to hear from you.
Exact Sourcing is an equal opportunities employment agency.
Lettings Assistant employer: Exact Sourcing Limited
Contact Detail:
Exact Sourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Assistant
✨Tip Number 1
Familiarise yourself with the local property market in Cambridge. Understanding the area, including popular neighbourhoods and current rental trends, will help you engage confidently with clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly in Word and Excel. Being proficient in these tools is crucial for preparing advertisements and maintaining accurate records, so consider taking a quick online course or tutorial to enhance your abilities.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios. This could involve conducting mock property viewings or handling client inquiries, which will prepare you for the real interactions you'll have as a Lettings Assistant.
✨Tip Number 4
Network with professionals in the lettings industry. Attend local property events or join relevant online forums to connect with others in the field. This can provide valuable insights and potentially lead to job referrals.
We think you need these skills to ace Lettings Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any administrative roles in housing or lettings. Emphasise your organisational skills and attention to detail, as these are crucial for the Lettings Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role. Mention specific skills that align with the job description, such as proficiency in Microsoft Office and your ability to work independently and collaboratively.
Highlight Relevant Experience: If you have previous experience in property management or customer service, be sure to include this in your application. Use examples to demonstrate how you've successfully managed tasks similar to those listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for the Lettings Assistant role.
How to prepare for a job interview at Exact Sourcing Limited
✨Showcase Your Organisational Skills
As a Lettings Assistant, you'll need to juggle multiple tasks. Be prepared to discuss how you've successfully managed your time and organised your workload in previous roles. Use specific examples to illustrate your ability to keep things running smoothly.
✨Demonstrate Customer Service Excellence
Customer service is key in this role. Think of instances where you've gone above and beyond for a client or resolved a difficult situation. Highlight your communication skills and how you ensure a positive experience for clients.
✨Familiarise Yourself with Property Management Software
While previous experience in housing or lettings is preferred, showing that you're tech-savvy can set you apart. Research common property management systems and be ready to discuss how you would adapt to new software quickly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to property viewings, tenant communications, or administrative challenges. Think through how you would handle these situations effectively.
