Support Assistant

We’re currently recruiting for a number of Support Assistants to join our growing client based in the Bournemouth area. If you are looking for a 30 hour week where you will be working to a 3 on/ 3 off pattern on a permanent basis then this is the role for you. As a Support Assistant you’ll play a crucial role in delivering a caring and professional experience for passengers who may have reduced mobility, disabilities, or are otherwise in need of support (e.g., unaccompanied minors). Your responsibilities will include: Assisting passengers in wheelchairs Helping with boarding, disembarking, and transfers Assisting with lifting and moving passengers (some heavy lifting required) Escorting and supervising unaccompanied children Providing reassurance and excellent customer service Coordinating via email Monitoring flight times and schedulesWorking Hours for the Support Assistant role: For your first week while receiving training you will work the below: Monday to Friday 8:00 AM – 4:00 PMYour shift pattern following your training will look like the below: 3 days on / 3 days off Early: 3:00 AM – 1:00 PM Late: 3:00 PM – 1:00 AM Overtime availableTo be successful for the Support Assistant worker you must: Full UK Driving Licence – Essential DBS Check – cost reimbursed after start Comfortable with manual handling and heavy lifting Must have 5 years work history within the UK Strong communication and customer service skills Basic admin and computer skills (email and spreadsheet use) Reliability, professionalism, and a caring nature Great level of English If you are ready to be the friendly face that helps people through their journey then please apply today to join a dynamic team that make a real difference