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- Tasks: Engage customers and drive sales in a dynamic retail environment.
- Company: Join eurochange, a leading foreign currency provider passionate about travel and customer service.
- Benefits: Enjoy perks like travel discounts, 28 days holiday, and a supportive work culture.
- Why this job: Be part of a fun, inclusive team that values your unique personality and contributions.
- Qualifications: 1 year of retail, cash handling, and customer service experience required.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
Join to apply for the Retail Sales Assistant role at eurochange. Base pay range: Hours: 16h part-time. Location: Kings Lynn.
Why join #Teameurochange? Here at eurochange, we’re all about people and that includes you! We’re a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more! We make travel dreams come true, one currency exchange at a time. So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you’re free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way!
Your quest as a Retail Sales Assistant: Are you someone who loves working in Sales, if giving good customer service comes naturally to you, who enjoys everything to do with travelling and wants to be a key part in the countries travel plans? If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales orientated, and enthusiastic Retail Sales Advisors to help us continue our mission to be the best foreign currency provider in the UK.
A Retail Sales Advisor position with us is as challenging as it is rewarding. However, if you are able to treat customers equally and fairly by being friendly and engaging, whilst achieving KPIs & targets with our full training and support, then we want to hear from you! Our Retail Sales Advisors work a mixture of weekdays, weekends and Bank Holidays. Some of our branches also work into the weekends.
Explore How You’ll Support Our Purpose: Above all else, we want you to be the face of our business by bringing your own spark and personality to build customer relationships that last. As a frontline Retail Sales Advisor, your contribution will be crucial to our success! Some of the key requirements are:
- Operating a foreign exchange bureau on a day-to-day basis; driving sales and profitability through excellent customer service.
- Maximising sales of all available products and services by effectively establishing our customers’ needs.
- Operating with honesty and integrity at all times.
- Being able to work effectively on your own.
- A willingness and desire to learn new things and develop yourself.
The 'stand-out' qualities to be part of #Teameurochange:
- Retail sales experience: 1 year (required)
- Cash handling experience: 1 year (required)
- Customer Service experience: 1 year (required)
- A friendly positive can-do attitude.
- You must be approachable and friendly too!
Our Perks are out of this world!
- Colleague Rate on Travel Money!
- Friends and Family Discount
- 28 days holiday (inclusive of Bank Holidays)
- High Street Discounts
- Free mortgage advice (provided by a 3rd party)
- 24/7 Virtual GP service for you and your family.
- Company pension contribution
- Cycle to Work Scheme
- Employee Health, Wellbeing and Financial support through the Retail Trust
- Employee Assistance Programme - because you matter!
- Life Assurance
- Wagestream - access your already earned wages when you need it
- Additional holiday entitlement after 1 year!
- And much much more!
Our Vision: To be the UK's go-to travel money provider, adding value to every customer’s journey!
Our Purpose: Foreign exchange… but better, simpler & more convenient, we’re the trusted inspirational experts.
Our Values: We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere.
Seniority level: Entry level. Employment type: Part-time. Job function: Sales and Business Development. Industries: Retail.
Contact Detail:
Eurochange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with eurochange's mission and values. Understanding their focus on customer service and travel can help you align your responses during the interview, showcasing your enthusiasm for their purpose.
✨Tip Number 2
Highlight your previous retail and customer service experience in conversations. Be ready to share specific examples of how you've successfully handled customer interactions or sales targets in the past.
✨Tip Number 3
Demonstrate your knowledge of foreign exchange and travel trends. Showing that you're informed about the industry can set you apart as a candidate who is genuinely interested in the role.
✨Tip Number 4
Prepare to discuss your ability to work independently and as part of a team. eurochange values both qualities, so be ready to provide examples of how you've excelled in both scenarios.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, cash handling skills, and customer service roles. Use specific examples that demonstrate your ability to meet targets and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for travel and customer service. Mention how your personality aligns with eurochange's values and how you can contribute to their mission of being the best foreign currency provider.
Showcase Your Skills: In your application, emphasise your friendly attitude and ability to work independently. Provide examples of how you've successfully driven sales or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.
How to prepare for a job interview at Eurochange
✨Show Your Passion for Travel
Since eurochange is all about helping people with their travel plans, make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations you love, as this will resonate with the company's mission and values.
✨Demonstrate Customer Service Skills
Highlight your previous customer service experience by providing specific examples of how you've gone above and beyond for customers. This role requires a friendly and approachable attitude, so be sure to convey that in your responses.
✨Prepare for Sales Scenarios
Be ready to discuss how you would handle various sales situations. Think about how you would identify customer needs and suggest appropriate products or services. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
