Service Colleague

Service Colleague

Accrington Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
  • Company: Be part of a dynamic retail team dedicated to excellent customer service and teamwork.
  • Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing services from day one.
  • Why this job: This role offers diverse tasks, a friendly culture, and the chance to make a real impact.
  • Qualifications: We're looking for friendly, eager learners who love engaging with customers.
  • Other info: Flexible shifts available, including weekends; apply online before 22 June 2025!

Location: Accrington

Employment Type: Part time

Contract Type: Fixed Term

Shift Pattern: Work Shift: Days

Hours per Week: 22

Pay Rate: £12.21

Category: Retail Hourly Colleagues, Sales Staff

Closing Date: 22 June 2025

Our operation runs 24 hours per day, 7 days per week, with a variety of shift patterns. We offer flexible working to fit your lifestyle, though late and weekend work is required. As a service colleague, you will work across various departments to ensure the smooth running of our stores. Duties include serving customers at checkouts, preparing pizzas, picking for home deliveries, and replenishing stock. We prioritize excellent customer service, welcoming stores, and ‘extra special’ products. We work as a team to maximize sales and enhance the online shopping experience.

About You

You’re friendly, eager to learn, and enthusiastic about working in different departments. You care about providing a great shopping experience, helping customers find what they need, and engaging in friendly conversations.

Benefits

  • 15% colleague discount from day 1
  • Discounted rates on Asda services (Mobile, Pharmacy, Opticians, etc.)
  • Access to Wagestream for flexible pay and financial tools
  • Company pension
  • Wellbeing services including virtual GP, counselling, legal and financial support
  • Inclusion networks to promote diversity and inclusion
  • Parental leave policies including maternity, paternity, and adoption leave
  • Colleague recognition programs
  • Special offers and discounts on various activities and services

Apply today by completing an online application.

Service Colleague employer: Driver Hire Borders

As a Service Colleague in Accrington, you will join a dynamic team dedicated to delivering exceptional customer service in a vibrant retail environment. We offer flexible working hours, competitive pay, and a range of benefits including a 15% colleague discount and access to wellbeing services, ensuring that our employees feel valued and supported. With opportunities for growth and development, we foster a collaborative work culture where your contributions are recognised and celebrated.
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Contact Detail:

Driver Hire Borders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Colleague

✨Tip Number 1

Familiarise yourself with the store's products and services. Knowing what they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions you have, whether in person or online. Being friendly and approachable can make a lasting impression on potential employers.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working late and weekends, highlighting your availability can set you apart from other candidates.

✨Tip Number 4

Research the company culture and values. Understanding their commitment to excellent customer service and teamwork will allow you to align your responses with what they are looking for in a candidate.

We think you need these skills to ace Service Colleague

Customer Service Skills
Communication Skills
Teamwork
Flexibility
Time Management
Attention to Detail
Problem-Solving Skills
Sales Skills
Adaptability
Basic Food Preparation Skills
Stock Management
Positive Attitude
Multitasking

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Tailor your application to highlight relevant experiences and skills that match the role.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent service.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Service Colleague and how your personality aligns with their values of teamwork and customer service.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.

How to prepare for a job interview at Driver Hire Borders

✨Show Your Customer Service Skills

As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.

✨Demonstrate Flexibility

Since the role requires working various shifts, including weekends and late hours, highlight your flexibility. Discuss any previous experiences where you adapted to changing schedules or took on different responsibilities.

✨Emphasise Teamwork

This position involves working across different departments, so showcasing your ability to work well in a team is crucial. Share stories that illustrate your collaborative spirit and how you contribute to a positive team environment.

✨Express Enthusiasm for Learning

The company values eagerness to learn and adapt. Make sure to convey your enthusiasm for taking on new challenges and learning about different areas of the store, as this will show you're a great fit for the role.

Service Colleague
Driver Hire Borders
Location: Accrington
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