At a Glance
- Tasks: Join us as a Trainee Ships Agent, handling diverse tasks in the marine industry.
- Company: ASCO UK Limited provides top-notch ships agency services across various sectors.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Kickstart your career in a dynamic environment with a focus on safety and service excellence.
- Qualifications: A full clean driving licence is essential; customer service experience is a plus.
- Other info: We're committed to equity, diversity, and inclusion in our workplace.
The predicted salary is between 24000 - 36000 £ per year.
The role will operate within Seletar, part of the ASCO Group. Seletar delivers professional ships agency services to the oil and gas, renewables and general cargo industries. This is an exciting opportunity for a strongly motivated individual to join as Ships Agent, allowing you to develop an established career path within the marine industry and wider ASCO Group. This role is also open to those wishing to train as Ships Agent.
The successful candidate will clearly demonstrate the energy, commitment and motivation to learn and perform all aspects of this varied and hands-on role, along with the communication skills to fully integrate with our customers and colleagues. You will share our passion for achieving the highest standards of safety, operational performance and service delivery. Ideally you will have experience in a customer facing role.
Responsibilities:
- Build effective working relationships with Clients, ensuring that they always receive the highest quality of service delivery and support.
- Action operational requests from Vessels/Vessel Owners/Vessel Charterer.
- Sourcing/Procurement of equipment and supplies.
- Inputting, retrieving and reporting of data using computerised systems, ensuring accuracy and appropriate presentation style.
- Maintain up to date knowledge of Risk Assessments/Method Statements and undertake review of same ensuring compliance with legislation/company rules.
- Work closely with ASCO Safety Advisors during any incident investigation or safety initiative to effect timeous and positive results.
- Driving duties which may include the company minibuses or flatbed trucks, to safely transport ships personnel/belongings and equipment.
Minimum Competencies (Skills, Knowledge And Behaviours):
- Customer focused with strong interpersonal and communication skills, both verbal and written.
- The ability to build and maintain effective relationships, both internal and external.
- Accustomed to working effectively in a fast-paced environment, flexible and can adapt to changing workloads and priorities, where high standards are not compromised under pressure.
- Solutions based with strong planning, organising and numeric skills, and an excellent attention to detail.
- Ability to work stand-alone, demonstrating initiative and ownership, while a positive contributor to the wider team.
- Motivated to achieve the highest standards of performance and customer support, maintaining a culture of continuous improvement and innovation.
- Computer literate with well-developed IT skills across the Microsoft suite. MS AX would be advantageous.
Minimum Qualifications:
- Full clean driving license.
Desirable Qualifications/Competencies:
- Ships Agency experience, ideally in the Marine and Supply Chain industries.
- Dangerous Goods by Sea.
- Forklift Certificate.
As you would expect from a highly progressive company, an attractive remuneration package is available to the successful applicant. When applying, your CV should include your current/most recent employment, which clearly demonstrates examples of the skills and behaviours required for the above role.
Equity, Diversity and Inclusion (ED&I): ASCO is committed to supporting and promoting Equity, Diversity & Inclusion (ED&I). This commitment is embraced by our Group Board and our Management Board and informs all of our activities and their impact on our customers, employees and our stakeholders.
Closing Date: 16/06/2025
Trainee Ships Agent (Job ID: 1831) employer: ASCO Norge AS
Contact Detail:
ASCO Norge AS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Ships Agent (Job ID: 1831)
✨Tip Number 1
Familiarise yourself with the marine industry and the specific services offered by ASCO. Understanding their operations, especially in oil and gas, renewables, and general cargo, will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Network with professionals in the shipping and marine sectors. Attend industry events or join relevant online forums to connect with people who can provide insights into the role of a Ships Agent and potentially refer you to opportunities.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have. Since the role requires strong interpersonal abilities, showcasing your experience in customer-facing roles during conversations can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your problem-solving skills and adaptability. The job involves handling unexpected situations, so think of examples from your past experiences where you've successfully navigated challenges and maintained high standards under pressure.
We think you need these skills to ace Trainee Ships Agent (Job ID: 1831)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer-facing roles. Include specific examples that demonstrate your communication skills and ability to build relationships, as these are crucial for the Trainee Ships Agent position.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation to join ASCO UK Limited and your passion for the marine industry. Mention how your skills align with the responsibilities of the role and express your eagerness to learn and adapt.
Highlight Relevant Qualifications: If you have any qualifications related to the marine or supply chain industries, such as a Dangerous Goods by Sea certificate or forklift certification, be sure to mention these in your application. They can set you apart from other candidates.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully navigated challenges in previous roles. This will demonstrate your ability to adapt to changing situations and maintain high standards under pressure, which is essential for this role.
How to prepare for a job interview at ASCO Norge AS
✨Show Your Customer Focus
Since the role requires strong interpersonal and communication skills, be prepared to discuss your previous customer-facing experiences. Share specific examples of how you've built relationships and provided excellent service in past roles.
✨Demonstrate Adaptability
The marine industry can be unpredictable, so highlight your ability to adapt to changing situations. Prepare to discuss instances where you've successfully navigated unexpected challenges or changes in workload.
✨Emphasise Problem-Solving Skills
As a Trainee Ships Agent, you'll need to proactively solve problems. Think of examples where you've identified issues and implemented effective solutions, especially in fast-paced environments.
✨Highlight Your IT Proficiency
Being computer literate is essential for this role. Be ready to talk about your experience with Microsoft Office and any other relevant software. If you have experience with MS AX or similar systems, make sure to mention it!