At a Glance
- Tasks: Join us as a Service Colleague, ensuring smooth store operations and excellent customer service.
- Company: Be part of Asda, a leading retail company focused on customer satisfaction and teamwork.
- Benefits: Enjoy a 15% discount, flexible pay options, and wellbeing support from day one.
- Why this job: This role offers a chance to engage with customers and work in a dynamic team environment.
- Qualifications: We're looking for friendly, proactive individuals who love helping others and learning new skills.
- Other info: Flexible night shifts available; apply now to kickstart your career in retail!
Location: Bromsgrove
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Nights
Hours per Week: 17.24
Pay Rate: £14.75
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 20 June 2025
Our operation runs 24/7, offering a variety of shift patterns. Late and weekend work is required, with flexibility in shifts. As a service colleague, you will work across departments to ensure smooth store operations, including serving customers, preparing food, picking for deliveries, and replenishing stock. We focus on excellent customer service, welcoming stores, and a great shopping experience. Our team works together to maximize sales and online shopping satisfaction.
About You
You are friendly, proactive, eager to learn, and passionate about providing excellent customer service. You enjoy working in a team and engaging with customers to help them find what they need.
Apply today by completing an online application.
Benefits
- 15% colleague discount at Asda from day 1
- Discounts on Asda services like Mobile, Pharmacy, Opticians, Loans, Insurance, and more
- Wagestream: flexible pay, financial tools, savings
- Company pension
- Wellbeing support including virtual GP, counselling, legal, and more
- Inclusion networks and recognition programs
- Parental leave policies and support for fertility treatments
- Exclusive offers and discounts across various services
Service Colleague employer: Driver Hire Borders
Contact Detail:
Driver Hire Borders Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the store's layout and product offerings. This will not only help you answer customer queries more effectively but also demonstrate your commitment to providing excellent service during the interview.
✨Tip Number 2
Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial for a Service Colleague position where working together is key to ensuring smooth operations.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns, especially since this role requires late and weekend work. Highlighting your willingness to adapt can set you apart from other candidates.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being prepared to discuss these situations can demonstrate your proactive approach and passion for delivering great customer experiences.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise your friendly and proactive nature, as well as any previous retail or customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention specific examples of how you've engaged with customers or worked in a team to enhance their experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Driver Hire Borders
✨Show Your Customer Service Skills
As a Service Colleague, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.
✨Demonstrate Teamwork
This role requires working closely with others. Highlight your ability to collaborate and support your colleagues. Share experiences where you worked as part of a team to achieve a common goal.
✨Be Flexible and Adaptable
With varying shift patterns and responsibilities, flexibility is crucial. Discuss your willingness to adapt to different roles and schedules, and provide examples of how you've successfully managed change in previous jobs.
✨Express Your Passion for Learning
The company values proactive individuals eager to learn. Talk about your enthusiasm for personal development and any relevant training or skills you've acquired that would benefit the role.