Target Operating Model specialist

🚀 Target Operating Model Specialist

📍 Location: Edinburgh (Hybrid)

📆 Contract: 12 Months

💰 Rate: £450–£550 per day (Outside IR35)

🏛️ Sector: Public Sector

Are you a strategic thinker with a passion for designing efficient, future-ready operating models? ASA Recruitment is working with a leading public sector client seeking a highly experienced Target Operating Model (TOM) Specialist for a major transformation programme.

This is an exciting opportunity to make a real impact in shaping the operational framework of a public service organisation, driving both digital transformation and long-term organisational change.

🔍 The Role

You’ll be at the heart of a strategic change programme, reviewing, designing, and implementing Target Operating Models across multiple business units. A key focus will be supporting the implementation of Microsoft Dynamics, replacing a legacy case management system within the Office of the Public Guardian.

Working closely with senior stakeholders, change management teams, and cross-functional departments, you’ll deliver streamlined processes and structures aligned with the organisation’s strategic goals.

✅ Key Responsibilities

Lead the design and delivery of TOMs across complex business areas

Analyse current operations and identify opportunities for process and structural improvements

Collaborate with senior stakeholders to define strategic priorities and align models accordingly

Support digital transformation initiatives, including system implementation and service redesign

Produce high-quality documentation to capture current and future state operating models

Ensure changes enhance efficiency, service delivery, and user experience

🛠️ Essential Skills & Experience

Proven experience developing and implementing Target Operating Models in multi-functional or complex organisations

Strong background in business architecture, process design, and organisational development

Experience working with senior leadership and change management teams

Track record of supporting successful digital transformation programmes

Ability to interpret data, performance metrics, and translate insights into structural change

Public sector experience is highly desirable

Relevant qualifications in business process management, architecture, or organisational change

Ready to lead transformational change in the public sector? Apply now for this exciting opportunity as a Target Operating Model Specialist.