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- Tasks: Join us as a Service Colleague, serving customers and ensuring smooth store operations.
- Company: Asda is transforming retail with diverse career opportunities and a commitment to inclusivity.
- Benefits: Enjoy a 15% discount, flexible pay options, wellbeing services, and special offers from day one.
- Why this job: Flexible hours, teamwork, and a chance to make a positive impact on customer experiences await you.
- Qualifications: A friendly attitude and eagerness to learn are all you need to thrive in this role.
- Other info: Twilight shifts start at 4AM; perfect for fitting work around your studies or other commitments.
Our operation runs 24 hours per day, 7 days per week, which involves a variety of shift patterns. If you’re seeking flexible working hours to fit your lifestyle, this role offers that flexibility. Late and weekend work are required, and we may need to adjust your shifts accordingly.
As a service colleague, you’ll work across various departments to ensure smooth store operations. Your tasks could include serving customers at checkouts, preparing pizzas, picking orders for home deliveries, or restocking shelves. Providing excellent customer service, maintaining welcoming stores, and offering 'extra special' products are our priorities. We work as a team to maximize sales and enhance the online shopping experience.
About You
You’re naturally friendly, eager to learn, and enthusiastic about working with your team to achieve great results. You care about delivering a fantastic shopping experience, helping customers find what they need, and engaging in friendly conversations along the way.
Everything you’ll love
- 15% colleague discount at Asda from day 1 for you and a nominated user
- Discounted rates and offers on Asda services like Mobile, Pharmacy, Opticians, Personal Loans, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account, and more
- Company pension
- Wellbeing services including 24/7 virtual GP, EAP, free counselling, legal, mortgage, cancer, and bereavement support
- Asda Allies Inclusion Networks promoting inclusivity and diversity
- Parental leave policies including maternity, adoption, paternity, shared parental, neonatal care leave, and fertility support
- Colleague recognition program
- Special offers and discounts on various services and activities, from airport parking to theme parks and cinemas
About us
Asda is Reimagining Retail. Our business offers a wide range of career opportunities, with new roles emerging regularly. Explore current openings, apply to those suited to you, and keep checking for new positions and application updates on our website.
Service Colleague employer: Asda Stores Ltd
Contact Detail:
Asda Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with Asda's values and customer service standards. Understanding what they prioritise will help you demonstrate your alignment with their goals during any interviews or discussions.
✨Tip Number 2
Highlight your flexibility in working hours, especially for late and weekend shifts. Be prepared to discuss your availability and how you can adapt to the varied shift patterns required for this role.
✨Tip Number 3
Showcase your teamwork skills by sharing examples of past experiences where you successfully collaborated with others. This is crucial as the role involves working across various departments.
✨Tip Number 4
Prepare to engage in friendly conversations about customer service scenarios. Think of ways you can enhance the shopping experience and be ready to share your ideas on how to provide 'extra special' service.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience in customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise any previous retail or customer service experience, and mention your ability to work flexible hours.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and your commitment to providing excellent customer service. Mention specific examples of how you've contributed to team success in past roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Asda Stores Ltd
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your eagerness to work with customers and your passion for providing excellent service during the interview.
✨Demonstrate Flexibility
Since the role involves various shift patterns, highlight your ability to adapt to different working hours. Share examples of how you've successfully managed flexible schedules in the past.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Prepare to discuss how you would handle specific scenarios, such as dealing with difficult customers or ensuring a smooth checkout experience.
✨Research Asda's Values
Familiarise yourself with Asda's commitment to inclusivity and customer satisfaction. Mention how your personal values align with theirs, showcasing that you're a great fit for their team.
