At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy discounts, a pension scheme, and a complimentary breakfast for two!
- Why this job: Immediate start with no experience needed; great training and career growth opportunities.
- Qualifications: No specific qualifications required; just bring your friendly personality!
- Other info: Flexible hours across evenings and weekends; we value diversity and inclusivity.
We’re currently recruiting in our Kendal Central Premier Inn. Working 16 hours per week, paying up to £11.79 per hour.
Front of House – Kendal Central Premier Inn
Come and be a Front of House Team Member at Premier Inn in Kendal Central. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £11.79 per hour
CONTRACT TYPE:
Fixed Term until 30/04/25
HOURS:
16 hours a week across 4 days – evenings and weekends included, guaranteed hours to plan your week around
LOCATION:
Premier Inn Kendal Central
Maude St, Kendal, Cumbria, LA9 4QD
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Kendal Central Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Front of House employer: Whitbread PLC
Contact Detail:
Whitbread PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House
✨Tip Number 1
Show off your personality! As a Front of House Team Member, your friendly demeanor is key. When you meet the team or during any informal interactions, let your fun side shine through to demonstrate that you’re a great fit for the role.
✨Tip Number 2
Familiarize yourself with the local area and the services offered at Premier Inn. Being knowledgeable about the hotel and its surroundings will help you engage with guests and provide them with the best experience possible.
✨Tip Number 3
Highlight your customer service skills in conversations. Even if you don’t have formal experience, think of times when you’ve helped others or provided excellent service in any capacity—this can be a great talking point!
✨Tip Number 4
Be open about your availability. Since the role requires evenings and weekends, showing flexibility in your schedule can make you a more attractive candidate. Let them know you’re ready to jump in whenever needed!
We think you need these skills to ace Front of House
Some tips for your application 🫡
Show Your Personality: As a Front of House Team Member, your personality is key! Make sure to convey your friendly and approachable nature in your application. Use a warm tone and share any relevant experiences that highlight your customer service skills.
Highlight Relevant Skills: Even if you don't have direct experience, emphasize any transferable skills you possess. This could include teamwork, communication, or problem-solving abilities. Mention any previous roles where you've interacted with customers or worked in a team setting.
Express Enthusiasm for the Role: Let them know why you're excited about the opportunity at Premier Inn. Share what attracts you to the hospitality industry and how you can contribute to creating a welcoming environment for guests.
Tailor Your Application: Make sure to customize your CV and cover letter for this specific role. Refer to the job description and align your experiences and skills with what they are looking for. This shows that you've done your homework and are genuinely interested in the position.
How to prepare for a job interview at Whitbread PLC
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Share a bit about yourself and let your fun side shine through.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think of times when you've provided great service, whether in a job or in everyday life. Be ready to discuss how you can make guests feel welcome and valued.
✨Demonstrate Team Spirit
This role involves working closely with others, so emphasize your ability to collaborate. Share examples of how you've worked well in a team setting, whether in school, sports, or previous jobs.
✨Ask Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or what a typical day looks like for a Front of House Team Member.