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- Tasks: Connect with customers, understand their needs, and help them choose the right products.
- Company: EE is a tech-driven company focused on bringing people together and enhancing lives.
- Benefits: Enjoy uncapped commission, flexible working hours, and access to a private GP.
- Why this job: Make a meaningful impact in a fun environment while developing your career.
- Qualifications: No sales experience needed; resilience and target achievement are key.
- Other info: Flexible breaks, generous family leave, and volunteering opportunities available.
The predicted salary is between 25087 - 25684 £ per year.
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
- Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
- Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
- Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends
- Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year
- Huge Discounts: Save on EE & BT products, including mobile and broadband
- Career Development: Support in achieving the career you want without limits
- Season Ticket Travel Loan: Funds for your travel to and from work
- Volunteering Days: Give back to your local community
- Optional Private Healthcare and Dental: Protection for you and your family
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…
Contact Centre Agent - Uncapped Commission employer: EE
Contact Detail:
EE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contact Centre Agent - Uncapped Commission
✨Tip Number 1
Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage more effectively with customers during the interview process.
✨Tip Number 2
Practice your communication skills. Since the role involves connecting with people over the phone, being articulate and personable is crucial. Try role-playing scenarios with friends or family to enhance your conversational abilities.
✨Tip Number 3
Showcase your resilience and adaptability. Think of examples from your past experiences where you’ve successfully handled challenges or adapted to changing situations, as these traits are highly valued in a sales environment.
✨Tip Number 4
Research EE’s company culture and values. Being able to demonstrate that you align with their mission of bringing people together through technology can set you apart from other candidates during the selection process.
We think you need these skills to ace Contact Centre Agent - Uncapped Commission
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Contact Centre Agent. Familiarise yourself with the skills required, such as building relationships and adapting to customer needs.
Tailor Your CV: Highlight any relevant experience or skills that demonstrate your ability to connect with people and achieve targets. Even if you lack direct sales experience, showcase your resilience and motivation in previous roles.
Craft a Compelling Cover Letter: Use your cover letter to express your enthusiasm for the role and the company. Mention why you want to work at EE specifically and how you can contribute to their mission of bringing people together through technology.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at EE
✨Show Your People Skills
As a Contact Centre Agent, your ability to connect with customers is crucial. Be prepared to share examples of how you've built relationships and understood customer needs in previous roles or situations.
✨Demonstrate Resilience
The role requires a resilient attitude, especially in a fast-paced sales environment. Think of times when you faced challenges at work and how you overcame them, showcasing your determination and drive.
✨Adaptability is Key
Since no two calls are the same, highlight your adaptability during the interview. Share experiences where you had to adjust your approach quickly to meet different customer needs or situations.
✨Research EE's Products
Even though training will be provided, showing that you have a basic understanding of EE's products and services can set you apart. Familiarise yourself with their offerings and think about how you would explain them to a customer.
