Call Center Operator - Uncapped Commission
Call Center Operator - Uncapped Commission

Call Center Operator - Uncapped Commission

Pontypridd Full-Time 25087 - 25684 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with customers over the phone and help them choose the right products.
  • Company: Join EE, a tech-driven company focused on bringing people together.
  • Benefits: Enjoy uncapped commission, flexible working hours, and huge discounts on products.
  • Why this job: Make a meaningful impact in a fun, fast-paced environment while developing your career.
  • Qualifications: No sales experience needed; just bring resilience and a drive to succeed.
  • Other info: Comprehensive training provided and opportunities for career development.

The predicted salary is between 25087 - 25684 £ per year.

About

Full time: Permanent

Salary: £25,087 rising to £25,684 after 8 months in role, plus uncapped commission

Location: Merthyr Tydfil Contact Centre

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our [location] Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What\’s in it for you?

  • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
  • Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer\’s Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts: Save on EE & BT products, including mobile and broadband.
  • Career Development: Support in achieving the career you want without limits.
  • Volunteering Days: Give back to your local community.
  • Optional Private Healthcare and Dental: Protection for you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

  • Pontypridd, Wales, United Kingdom

Languages

  • English

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Call Center Operator - Uncapped Commission employer: TieTalent

At EE, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Merthyr Tydfil that fosters personal and professional growth. With competitive salaries, uncapped commission opportunities, and comprehensive benefits including flexible working arrangements and generous family leave, we empower our employees to thrive both at work and in their personal lives. Join us to be part of a supportive team dedicated to making a meaningful impact through technology.
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Contact Detail:

TieTalent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Call Center Operator - Uncapped Commission

✨Tip Number 1

Familiarise yourself with EE's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you connect better with potential customers during the interview process.

✨Tip Number 2

Practice your communication skills. Since this role involves talking to customers over the phone, being articulate and friendly is crucial. Try role-playing with a friend or family member to simulate customer interactions.

✨Tip Number 3

Showcase your adaptability. Prepare examples from your past experiences where you successfully adapted to changing situations or overcame challenges. This will demonstrate your resilience and suitability for a dynamic sales environment.

✨Tip Number 4

Research the company culture at EE. Understanding their values and work environment can help you align your answers during the interview, showing that you’re a great fit for their team.

We think you need these skills to ace Call Center Operator - Uncapped Commission

Excellent Communication Skills
Customer Service Orientation
Sales Skills
Resilience
Adaptability
Motivation and Drive
Relationship Building
Active Listening
Problem-Solving Skills
Time Management
Ability to Work Under Pressure
Team Collaboration
Technical Knowledge of Products
Flexibility

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what EE is looking for in a Call Center Operator. Highlight your ability to connect with people and adapt in a sales environment.

Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Emphasise any customer service or sales-related achievements, even if they are from different industries.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your personal qualities, such as resilience and drive, make you a great fit for the position.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at TieTalent

✨Show Your People Skills

As a Call Center Operator, your ability to connect with customers is crucial. During the interview, share examples of how you've built relationships and understood customer needs in previous roles or situations.

✨Demonstrate Resilience

The role requires resilience and motivation, especially in a sales environment. Be prepared to discuss challenges you've faced in past jobs and how you overcame them, showcasing your determination to achieve targets.

✨Adaptability is Key

Since no two calls are the same, highlight your adaptability during the interview. Provide examples of how you've successfully adjusted to changing circumstances or customer demands in previous experiences.

✨Research EE and Its Products

Familiarise yourself with EE's products and services before the interview. This will not only show your enthusiasm for the role but also help you answer questions more effectively and demonstrate your readiness to engage with customers.

Call Center Operator - Uncapped Commission
TieTalent
Location: Pontypridd
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  • Call Center Operator - Uncapped Commission

    Pontypridd
    Full-Time
    25087 - 25684 £ / year (est.)
  • T

    TieTalent

    50-100
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