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- Tasks: As a Sales Advisor, you'll deliver exceptional service and support store management.
- Company: Seasalt is a vibrant retail lifestyle brand focused on customer satisfaction.
- Benefits: Enjoy a competitive hourly rate, 50% employee discount, and flexible benefits.
- Why this job: Join a supportive team that values personal growth and celebrates uniqueness.
- Qualifications: High standards of customer service and effective communication skills are essential.
- Other info: Diversity is embraced; all candidates are encouraged to apply.
Seasalt is a thriving retail lifestyle brand that puts its customers at the heart of everything we do. Our success relies on a talented retail team who bring our values to life by helping our customers dress with creativity and confidence season after season.
Like all our retail employees, our Sales Advisors are ambassadors for Seasalt, embodying our values by putting our customers at the heart of everything they do. They are an essential part of the team, supporting store management and creating a memorable shopping experience for every customer.
We have a brilliant opportunity for a Part Time Sales Advisor on a 12 hour permanent contract to join the team in our beautiful shop in Hereford.
You’ll Help Us By:
- Delivering an exceptional and inspiring service, demonstrating a thorough knowledge of our brand, products, design inspiration and services.
- Recommending additional services and solutions to our customers to drive sales and gather customer data.
- Actively driving sales across channels by introducing customers to our website, using it as a selling tool and supporting with the processing of online orders.
- Having a first point resolution approach to any customer issues or feedback and actively seeking out solutions for the benefit of the customer.
- Supporting the Store Manager and team to drive store sales, profitability and consistent KPI achievement.
- Helping with implementing store visual merchandising, windows standards and guidelines and utilising all product, categories, and bestseller information to maximise commercial opportunities within the store.
- Having a flexible approach to your work, playing an active role in all operational tasks such as management of stock, loss prevention, health and safety, and store safety standards amongst others.
The Skills You’ll Be Sharing With The Team:
- Your high standards of customer service will be really important to you and is extremely valued in this role.
- The enthusiasm and energy you have shines through as you enjoy working and being a part of a team of like-minded people.
- Effectively communicating both with your team and our customers will come naturally.
- The commitment you have to your work is evident and you enjoy seeing the results of this.
- Difficult situations don’t phase you as you are able to adapt, show resilience and have the confidence to work independently.
Why We Hope You’ll Love Working With Us:
The success of Seasalt is down to the skill and hard work of our team. We don’t just want to attract the best and brightest people to come and work with us, we want you to stay and grow with us.
Benefits:
- Hourly rate: £12.60
- 31 days (FTE) paid annual leave, increasing with length of service.
- Uniform allowance.
- Attractive 50% employee discount.
- Health Cash Plan scheme to cover costs of everyday health expenses plus virtual mental health support.
- Free access to our Employee Assistance Programme through Retail Trust with 24/7 support including online therapy and counselling.
- Flexible benefits scheme to personalise your benefits package.
- Enhanced family leave policies.
- Pension Scheme with generous 7% employer contributions.
- Life assurance programme.
- Learning and Development opportunities.
- Do Good Things with our two days per year paid volunteering opportunities.
- Employee networks to develop and provide support to our people, including the Inclusion Network.
- Hundreds of savings on top retailers and gym memberships through our discount hub.
At Seasalt we have a brilliant team of people – they’re what make Seasalt a fantastic place to work. We love to celebrate uniqueness and are committed to making Seasalt a place where everyone feels they belong. As an inclusive employer, we want to invite a diverse range of candidates to apply for our roles. We aim to work flexibly where possible and value a range of perspectives - diversity of thought helps us to grow – so please apply if this is a role that would make you excited to come to work every day.
We’re happy to help with any adjustments to our recruitment process and beyond. Just drop us an email at [email protected]
Please note we are unable to accept CVs and applications over email.
Closing date for applications is 16th June.
Contact Detail:
Seasalt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - 12 Hour Permanent Contract
✨Tip Number 1
Familiarise yourself with Seasalt's brand values and product range. Understanding their ethos will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more confident in handling customer queries and showcasing your ability to provide exceptional service.
✨Tip Number 3
Be prepared to discuss how you can contribute to driving sales and enhancing the customer experience. Think of specific examples from your past experiences where you've successfully engaged customers or resolved issues.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Seasalt values a supportive team environment, so be ready to share how you work well with others and contribute positively to a team dynamic.
We think you need these skills to ace Sales Advisor - 12 Hour Permanent Contract
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Seasalt is looking for in a Sales Advisor. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Sales Advisor position. Emphasise your customer service experience and any retail background you have, as well as your ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've delivered exceptional service in the past and how you can contribute to Seasalt's values and goals.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Seasalt
✨Know the Brand Inside Out
Before your interview, make sure you research Seasalt thoroughly. Understand their values, product lines, and design inspirations. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare examples of how you've provided outstanding service in the past, especially in challenging situations. Highlight your ability to resolve issues and create memorable experiences for customers.
✨Demonstrate Team Spirit
Seasalt values teamwork, so be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve a common goal or improve store performance.
✨Be Ready to Discuss Sales Techniques
Since driving sales is a crucial part of the role, think about how you can introduce customers to additional services and products. Prepare to discuss any sales techniques you've used successfully in previous roles and how you can apply them at Seasalt.
