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For Companies At a Glance
- Tasks: Install, maintain, and troubleshoot IT equipment across various locations.
- Company: Join a national trade retail group focused on seamless operations.
- Benefits: Enjoy a competitive salary, car allowance, and profit share.
- Why this job: Be part of a dynamic team ensuring tech runs smoothly for customers.
- Qualifications: Experience in IT roles, strong knowledge of Microsoft systems, and networking skills required.
- Other info: Field-based role with scheduled visits to remote Profit Centres.
The predicted salary is between 30000 - 35000 £ per year.
We are looking for an IT Field Service Engineer for a national trade retail group. Your primary responsibility is installation, maintenance and troubleshooting of all core IT equipment (including networking) based at Profit Centres, Service Centres and Credit Offices to ensure they can trade without concern. This role is field based, and requires you to provide appropriate assistance, advice, and support to internal customers. You will visit remote Profit Centres based on a defined schedule and provide reports from each. The field service engineer will participate in completing service desk tickets as assigned by the Service Desk manager.
What are we looking for:
- Experience working in a similar role.
- Excellent knowledge of Microsoft Operating Systems and Applications.
- Fundamental networking knowledge.
- Printers and Print Management.
- Payment service and PDQ installation.
- Mobile Phone setup and management.
- High level of technical skills around printing, terminals, laptops.
- Basic knowledge of all key infrastructure elements.
- Full Driving License and car.
IT Field Engineer employer: Coburg Banks
Contact Detail:
Coburg Banks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer
✨Tip Number 1
Make sure to brush up on your technical skills, especially around Microsoft Operating Systems and networking. Being able to demonstrate your knowledge in these areas during an interview can really set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common troubleshooting scenarios that IT Field Engineers face. Having real-life examples ready to discuss can show your problem-solving abilities and practical experience.
✨Tip Number 3
Since this role involves a lot of customer interaction, practice your communication skills. Being able to explain technical issues in simple terms will be crucial when assisting internal customers.
✨Tip Number 4
Network with professionals in the field through platforms like LinkedIn. Engaging with others in the industry can provide insights into the role and may even lead to referrals or recommendations.
We think you need these skills to ace IT Field Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT field service roles. Emphasise your knowledge of Microsoft Operating Systems, networking skills, and any specific technical expertise related to printers and payment services.
Craft a Strong Cover Letter: Write a cover letter that addresses the specific requirements mentioned in the job description. Explain how your previous experiences align with the responsibilities of the IT Field Engineer role and express your enthusiasm for working with the national trade retail group.
Showcase Technical Skills: In your application, clearly outline your technical skills, especially those related to installation, maintenance, and troubleshooting of IT equipment. Provide examples of past projects or tasks where you successfully applied these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an IT Field Engineer.
How to prepare for a job interview at Coburg Banks
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Operating Systems, networking, and print management. Bring examples of past projects or challenges you've faced in these areas to demonstrate your expertise.
✨Understand the Role's Requirements
Familiarise yourself with the specific responsibilities of an IT Field Engineer. Highlight your experience in installation, maintenance, and troubleshooting of IT equipment, as well as your ability to support internal customers effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to troubleshoot issues on-site and how you managed to resolve them efficiently while maintaining customer satisfaction.
✨Demonstrate Your Communication Skills
As this role involves interacting with various stakeholders, be ready to showcase your communication abilities. Practice explaining technical concepts in simple terms, as you'll need to assist non-technical users in understanding solutions.
