At a Glance
- Tasks: Lead the in-house repairs team and ensure excellent service delivery.
- Company: Join a reputable social housing client dedicated to community support.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a mission-driven team making a real difference in people's lives.
- Qualifications: Looking for confident leaders with strong commercial awareness and customer service skills.
- Other info: This role offers hands-on management experience in a dynamic setting.
The predicted salary is between 43200 - 72000 £ per year.
Mark May are delighted to be partnering with one of our social housing clients to recruit a Repairs Manager to lead the operational delivery of their in-house responsive repairs team. This is a fantastic opportunity for a confident, hands-on leader with strong commercial awareness and a passion for delivering excellent customer service.
You will manage a team including supervisors and surveyors, driving success in the delivery of repairs services.
Repairs Manager employer: MarkMay
Contact Detail:
MarkMay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Familiarise yourself with the latest trends in social housing and repairs management. Understanding the current challenges and innovations in the sector will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams in the past. Highlight your leadership style and how it has positively impacted customer service and operational efficiency.
✨Tip Number 4
Research the company’s values and mission. Tailor your discussions to show how your personal values align with theirs, especially regarding customer service and community impact.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Repairs Manager position. Highlight any specific skills or experiences that align with what the company is looking for.
Tailor Your CV: Customise your CV to reflect your relevant experience in managing repairs teams, customer service excellence, and commercial awareness. Use specific examples that demonstrate your leadership skills and achievements in similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for social housing and your approach to leading a repairs team. Mention how your values align with the company's mission and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at MarkMay
✨Showcase Your Leadership Skills
As a Repairs Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and how you foster collaboration.
✨Highlight Your Customer Service Experience
Customer service is key in this role. Be ready to discuss specific instances where you've gone above and beyond to ensure customer satisfaction, especially in challenging situations. This will show your passion for delivering excellent service.
✨Demonstrate Commercial Awareness
Understanding the financial aspects of repairs management is crucial. Brush up on your knowledge of budgeting, cost control, and resource allocation. Be prepared to discuss how you've managed these elements in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face as a Repairs Manager and how you would handle them. This will help you showcase your critical thinking and decision-making abilities.