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- Tasks: Manage a team and ensure high service delivery across local schools.
- Company: Join a dynamic team focused on facilities management in education.
- Benefits: Enjoy a competitive day rate and gain valuable experience in contract management.
- Why this job: Perfect for those looking to develop leadership skills while making a positive impact in schools.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: This is a freelance role for 3 months, ideal for students seeking practical experience.
We are recruiting for an Assistant Contracts Manager to manage a portfolio of 4 local schools. The contract is a TFM including grounds, cleaning, catering, M+E and fabric works. The Assistant Contracts Manager will work alongside the Contract Manager to assist with staff management and services delivery, achieving KPI's across the contract, and managing the customer relationship.
Duties of the role include:
- Manage a team of 9 direct middle managers, providing support and career/skill advancement.
- Ensuring the KPI's on the contract are closely monitored and met.
- Working with the customer to provide high levels of satisfaction, improving and developing the client relationship.
- Have a strong understanding of the contract to ensure you're working within service delivery guidelines, minimizing fines and giving the best experience to the customer.
- Ensure all subcontractors on the contract are working to a high standard and completing jobs on time.
- Managing all planned and reactive work across the contract as well as project, lifecycle and variation work.
- Ensure all work is completed to a high standard of health and safety and is in line with all best practice guidelines.
- Using the CAFM system, ensure a robust asset management system is in place and monitored.
- Work closely with the compliance team and feed into relevant processes and systems as required.
The ideal candidate will have the following skills and experience:
- Experience in managing an FM operations team on a TFM contract.
- Ability to hit the ground running and support the contract.
- PFI experience is desirable.
- Strong communication and motivational skills.
- Friendly and professional attitude, able to work with the customer but also assert themselves as required.
Contact Detail:
300 North Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Contract Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of TFM contracts. Understanding the nuances of facilities management, especially in a school environment, will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others who may have insights or connections that could benefit your application.
✨Tip Number 3
Prepare to discuss your previous experience managing teams and achieving KPIs. Be ready to share specific examples that demonstrate your ability to lead and improve service delivery.
✨Tip Number 4
Research StudySmarter and our values. Understanding our company culture and how we operate will allow you to tailor your approach and show how you can contribute to our team effectively.
We think you need these skills to ace Assistant Contract Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management and contract management. Emphasise any previous roles where you managed teams or worked on TFM contracts, as this will show you have the necessary skills for the Assistant Contract Manager position.
Craft a Compelling Cover Letter: In your cover letter, address how your experience aligns with the specific duties mentioned in the job description. Discuss your ability to manage teams, meet KPIs, and maintain customer relationships, showcasing your strong communication and motivational skills.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that demonstrate your capability in managing operations and improving client satisfaction. Use quantifiable results where possible, such as percentage improvements in service delivery or successful project completions.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of Assistant Contract Manager.
How to prepare for a job interview at 300 North Limited
✨Understand the Contract Inside Out
Make sure you have a solid grasp of the contract details, especially regarding service delivery guidelines. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Team Management Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your ability to support middle managers and foster their career advancement, as this is crucial for the role.
✨Emphasise Customer Relationship Management
Be ready to discuss how you've improved client relationships in previous roles. Share specific strategies you've used to ensure high levels of customer satisfaction and how you monitor KPIs.
✨Demonstrate Health and Safety Awareness
Familiarise yourself with health and safety best practices relevant to facilities management. Be prepared to discuss how you ensure compliance and maintain high standards in your previous roles.
