Account Coordinator

Customer Service Coordinator – Customer Experience Team Location: Bury, Manchester Salary: £25,000 – £27,000 plus bonus benefits Join a friendly, customer-focused energy supplier supporting UK businesses with innovative products and outstanding service. As a Service Delivery Coordinator, you’ll be a key contact for managing account queries, supporting utility product rollouts, and delivering an exceptional experience to key clients. Key Responsibilities: * Manage and resolve account and billing queries for key accounts * Administer Change of Tenancies (COTs) within SLAs * Support AMR rollout programs and data accuracy * Coordinate internal and external communication for new product launches * Provide reporting and attend off-site client meetings as needed What We’re Looking For: * Organised, self-motivated and detail-oriented * Strong communication and Excel/Outlook skills * Team player with a proactive mindset * Industry or account management experience (a plus) Perks & Benefits: * 25 days holiday + yearly bonus * Flexitime and free parking * Onsite gym and wellbeing support * Regular social and team-building events If you\’re looking to grow in a supportive, fast-growing environment where your ideas and input matter, we’d love to hear from you