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- Tasks: Support customers with technical queries and troubleshoot issues on industrial equipment.
- Company: Join a well-established business with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, commission opportunities, and career progression.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Strong communication skills and technical knowledge in mechanics and hydraulics required.
- Other info: Full-time role with Monday to Friday working hours.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to work for a well established business?
Do you want career progression opportunities?
Are you an experienced Technical Sales Engineer? If so, APPLY NOW!
Due to continued expansion, we are recruiting an experienced Technical Sales Engineer to join our well-established client.
Job Duties:
- Provide technical support to customers and independent engineers via telephone, face to face and other correspondence methods on industrial equipment.
- Be the primary point of contact for the client on technical matters.
- Preparation of new machines in workshop, to include PDI and installation of options.
- Assist with training and advice to customer’s engineers, dealers and service partners.
- Maintain a deep understanding of the products and services being sold, including their features, benefits, and applications.
- Troubleshoot technical issues, provide solutions, and ensure customer satisfaction.
Requirements:
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office and CRM software.
- Technically minded.
- Strong mechanical and hydraulic skills / knowledge.
- Strong fault finding and diagnostic skills.
Salary: Negotiable, depending on experience + commission.
Working hours: Monday to Friday 8:30am - 5pm.
This is a Full time, Permanent position.
Contact Detail:
Elate Staffing Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Engineer
✨Tip Number 1
Familiarise yourself with the specific industrial equipment that the company deals with. Understanding the technical aspects and common issues can help you engage in meaningful conversations during interviews.
✨Tip Number 2
Brush up on your communication skills, as this role requires you to be the primary point of contact for clients. Practising how to explain complex technical concepts in simple terms can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the industry, especially those who work in technical sales. Attend relevant events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing examples of past experiences where you've successfully troubleshot technical issues. This will showcase your capability to ensure customer satisfaction, a key aspect of the role.
We think you need these skills to ace Technical Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Technical Sales Engineer. Focus on relevant skills such as communication, technical support, and fault finding. Use specific examples to demonstrate your expertise in mechanical and hydraulic systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the job duties, particularly your ability to provide technical support and train others. Personalise it to reflect your understanding of the company's products and services.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided technical support or worked directly with customers. Detail your experience with industrial equipment and any troubleshooting successes to illustrate your problem-solving skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Technical Sales Engineer.
How to prepare for a job interview at Elate Staffing Solutions Ltd
✨Showcase Your Technical Knowledge
As a Technical Sales Engineer, it's crucial to demonstrate your understanding of the products and services. Be prepared to discuss specific features, benefits, and applications of the equipment you'll be working with. This will show your potential employer that you can effectively support customers and troubleshoot issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and technical expertise. Prepare examples from your past experiences where you've successfully resolved technical issues or provided exceptional customer support. This will highlight your ability to handle real-world challenges.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to explain complex technical concepts in simple terms. During the interview, practice clear and concise communication, as this will reflect your ability to interact effectively with customers and colleagues alike.
✨Research the Company
Familiarise yourself with the company's products, services, and market position. Understanding their business model and recent developments will allow you to tailor your responses and show genuine interest in the role. It also helps you ask insightful questions at the end of the interview.
