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- Tasks: Support vulnerable families through targeted interventions and collaboration with social workers.
- Company: Join Norfolk County Council, dedicated to enhancing community well-being.
- Benefits: Enjoy competitive salary, flexible working, generous holidays, and employee discounts.
- Why this job: Make a real impact on children's lives while working in a supportive and innovative environment.
- Qualifications: Minimum three years' experience with children and families; NVQ level 3 or equivalent required.
- Other info: Work hours include evenings and weekends; travel may be necessary.
The predicted salary is between 30559 - 32654 £ per year.
Do you want to help support Norfolk's most vulnerable families? Are you passionate about providing children and their families with the guidance and support they need to live within the community and thrive within the family home? We are looking to recruit a dedicated resilient practitioner to join our Family Help team with the aim to enable more children to remain at home safely with their families.
As an Intensive Support Worker, you will undertake targeted, evidence-based and timely/time-limited interventions with families, working alongside Social Workers/Family Practitioners to promote safety and well-being and prevent escalation of need. You will embrace Norfolk Vital Signs for children as an approach that underpins your work with children and families.
You will have a minimum of three years experience of working directly with children and families. You will be confident delivering interventions one-to-one, or on a group basis, with children, young people and parents/caregivers. You will require an NVQ level 3 in a relevant subject or equivalent experience providing services for children and young people, and their families and an understanding of child development from birth to 19 including factors which impede overall development.
In order to support families when they most need it, Intensive Support Workers are contracted to work from Monday to Sunday. You will be required - on occasion - to work outside of normal office working hours, including evenings, mornings and weekends. You will be required to travel as part of your duties and you may be required, at short notice, to transport young people between a variety of rural and urban locations.
This is a great opportunity to join an innovative service providing the best possible support to parents and families to ensure children thrive in their care. The interview process will consist of a competency-based interview. If this is successful, a further safe care (Warner) interview will follow.
If you wish to discuss this opportunity further, please call Debra Horne on 01553 669209 or email.
Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. Please ensure when submitting your covering letter, you evidence fully how you meet the essential and desirable criteria of the role.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
- Financial benefits such as: Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
You can find information on our Terms and Conditions here.
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 03 June 2025
All other applicants closing date: 10 June 2025
Contact Detail:
CEMP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intensive Support Worker
✨Tip Number 1
Familiarise yourself with Norfolk Vital Signs for children, as this approach is central to the role. Understanding how it influences your work will help you articulate your alignment with the organisation's values during the interview.
✨Tip Number 2
Prepare specific examples from your past experience where you've successfully supported families or children in challenging situations. This will demonstrate your resilience and ability to deliver effective interventions, which are key qualities for an Intensive Support Worker.
✨Tip Number 3
Since the role requires flexibility in working hours, be ready to discuss your availability during the interview. Highlight any previous experience you have working outside of standard hours, as this shows your commitment and adaptability.
✨Tip Number 4
Research the Family Help team and their current initiatives. Being knowledgeable about their work will not only impress the interviewers but also allow you to ask insightful questions, showing your genuine interest in the position.
We think you need these skills to ace Intensive Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Intensive Support Worker position. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and covering letter, emphasise your experience working with children and families. Provide specific examples of interventions you've delivered and how they have positively impacted those you worked with.
Address the Criteria: Make sure to address both the essential and desirable criteria mentioned in the job description. Use clear examples to demonstrate how you meet these criteria, particularly your understanding of child development and your ability to work flexibly.
Prepare for Competency-Based Questions: Since the interview process includes competency-based questions, think about situations where you've successfully supported families or children. Prepare to discuss these experiences in detail, focusing on your approach and the outcomes.
How to prepare for a job interview at CEMP
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Intensive Support Worker. Be prepared to discuss how your experience aligns with the role, especially your work with vulnerable families and children.
✨Showcase Your Experience
Highlight your relevant experience working directly with children and families. Prepare specific examples of interventions you've delivered, whether one-to-one or in groups, and how these have positively impacted the families you worked with.
✨Familiarise Yourself with Norfolk Vital Signs
Research and understand the Norfolk Vital Signs approach mentioned in the job description. Be ready to explain how you would incorporate this framework into your practice and why it is important for supporting families.
✨Prepare for Competency-Based Questions
Since the interview will be competency-based, think about situations where you've demonstrated key skills such as resilience, teamwork, and effective communication. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
