At a Glance
- Tasks: Manage client relationships and drive strategic plans for Amazon retail.
- Company: Join a tech-driven company focused on optimising content and media buying for consumer brands.
- Benefits: Enjoy a hybrid work model and opportunities for professional growth.
- Why this job: Be part of a dynamic team enhancing brand exposure and leveraging consumer insights.
- Qualifications: 5+ years in client management, preferably in eCommerce or retail media.
- Other info: Ideal for those passionate about eCommerce and digital marketing.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity at a rapidly growing leading tech-driven company focused on optimizing content and media buying for consumer brands. Their team, composed of experts in eCommerce and digital marketing, is committed to enhancing brand exposure and leveraging consumer behaviour insights to improve marketing efforts and operational performance. They are seeking a Senior Account Manager/Client Lead – Amazon Retail, to support growth and build strong relationships with our client brands. This individual will work closely with senior stakeholders to understand the brand’s business and ensure our solutions align with client goals.
This is a full-time hybrid role for a Senior Account Manager/Client Lead – Amazon Retail. You will be responsible for managing tier 1 and 2 client relationships, driving the development and execution of strategic plans, and ensuring client satisfaction. This role requires a proactive and experienced individual with exceptional communication and analytical skills, capable of leveraging data insights to drive strategic decisions.
Key Responsibilities:- Lead Client Relationship Management: Serve as the main point of contact for clients, building and maintaining strong relationships to ensure their needs are met.
- Drive Strategic Planning: Develop and implement strategic plans for clients, optimizing their presence on eCommerce platforms such as Amazon.
- Oversee Campaign Performance: Work with internal teams to oversee the execution of advertising campaigns, ensuring alignment with client goals and delivering positive results.
- Analyse Sales Performance: Analyse sales performance, interpret e-commerce and category data, identify opportunities, and create actionable insights.
- Lead Team Collaboration: Work with account managers, content managers, and creative teams to ensure seamless execution of client projects.
- Manage Client Communication: Maintain regular communication with clients, providing updates and insights on campaign performance.
- Proactively Solve Problems: Identify and resolve challenges related to client accounts and e-commerce operations.
- Coordinate and Present Business Reviews: Develop and manage quarterly and annual plans to drive growth for clients using data-driven insights.
- Mentor and Guide: Support junior team members in their professional growth and development by providing guidance and feedback.
- Customer-Focused: A strong history of engaging with clients and building relationships at all levels, including c-suite stakeholders. Ability to be considered a thought leader in eCommerce and media.
- Drive for Continuous Development: Eager to learn and upskill others, while sharing best practices with colleagues.
- 5+ Years of Experience: Proven experience in client management, preferably within eCommerce or retail media.
- Advanced Computer Skills: Proficiency in Excel, Word, Outlook, and PowerPoint.
- Excellent Communication Skills: Ability to explain complex concepts clearly to internal teams, clients, and partners.
- Marketplace Expertise: Deep understanding of eCommerce platforms like Amazon, TikTok Shop, and Walmart, and knowledge of their advertising solutions.
- Data-Driven: Proven ability to use data to drive decisions and improve performance.
- Positive Attitude and Self-Motivated: A growth mindset, eager to contribute to the success of a fast-growing company.
- Experience in Digital Marketing/Advertising Agency: A bonus.
If you’re passionate about eCommerce and digital marketing and are looking to join a fast-paced, innovative company, we’d love to hear from you.
Account Lead - Amazon Retail employer: Vertical Advantage
Contact Detail:
Vertical Advantage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Lead - Amazon Retail
✨Tip Number 1
Familiarise yourself with the latest trends in eCommerce and digital marketing, especially on platforms like Amazon. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the eCommerce space, particularly those who have experience with Amazon retail. Attend industry events or join online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven strategic plans in previous roles. Highlight your analytical skills by sharing instances where data-driven decisions led to positive outcomes.
✨Tip Number 4
Showcase your ability to mentor and guide others by preparing anecdotes about how you've supported junior team members in their development. This will align well with the company's focus on continuous growth and collaboration.
We think you need these skills to ace Account Lead - Amazon Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client management and eCommerce. Use specific examples that demonstrate your ability to build relationships and drive strategic plans, particularly in a retail context.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eCommerce and digital marketing. Mention your experience with Amazon and how you can leverage data insights to enhance client performance, aligning your skills with the company's goals.
Highlight Communication Skills: In your application, emphasise your exceptional communication skills. Provide examples of how you've effectively communicated complex concepts to clients and internal teams, as this is crucial for the role.
Showcase Data-Driven Decision Making: Include specific instances where you've used data to inform your decisions and improve campaign performance. This will demonstrate your analytical skills and ability to drive strategic outcomes for clients.
How to prepare for a job interview at Vertical Advantage
✨Showcase Your Client Management Skills
Be prepared to discuss your experience in managing client relationships, especially with senior stakeholders. Highlight specific examples where you've successfully built and maintained strong relationships, as this is crucial for the Account Lead role.
✨Demonstrate Your Strategic Thinking
Think about how you would develop and implement strategic plans for clients. Be ready to share your approach to optimising eCommerce presence, particularly on platforms like Amazon, and how you've used data insights to drive decisions in past roles.
✨Prepare for Data-Driven Discussions
Since the role requires analysing sales performance and interpreting e-commerce data, brush up on your analytical skills. Be ready to discuss how you've used data to identify opportunities and create actionable insights in previous positions.
✨Exhibit Your Team Collaboration Experience
Collaboration is key in this role, so think of examples where you've worked effectively with cross-functional teams. Discuss how you've ensured seamless execution of projects and how you’ve mentored junior team members in the past.