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- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in EAP services supporting employee wellbeing.
- Benefits: Enjoy flexible working arrangements and the chance to make a real impact.
- Why this job: Be part of a supportive team that values mental health and workplace dynamics.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Access to a private consulting room is required for this role.
The predicted salary is between 36000 - 60000 £ per year.
About TELUS Health
We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role
We're seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
Independent EAP Counsellor (Darlington, England, UK) employer: TELUS Health
Contact Detail:
TELUS Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Darlington, England, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works within an organisational context will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Network with other professionals in the field. Engaging with fellow counsellors or joining relevant online forums can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Be ready to share specific examples that highlight your skills in these areas, as they are crucial for this position.
✨Tip Number 4
Showcase your IT literacy by being familiar with common software used in counselling settings. Being able to navigate Microsoft Word and online systems efficiently will be a significant advantage in this role.
We think you need these skills to ace Independent EAP Counsellor (Darlington, England, UK)
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an Independent EAP Counsellor. Highlight your experience in providing short-term counselling and managing online referrals in your application.
Showcase Your Qualifications: Clearly outline your qualifications, including any relevant accreditations like BACP or UKCP. If you are not accredited, emphasise your diploma, professional membership, and counselling hours.
Demonstrate IT Proficiency: Mention your IT skills, particularly your proficiency with Microsoft Word and online systems. This is crucial for managing referrals and case notes effectively.
Tailor Your Application: Customise your CV and cover letter to reflect your understanding of workplace issues and your ability to work collaboratively with a Case Management team. Use specific examples from your experience.
How to prepare for a job interview at TELUS Health
✨Showcase Your Experience
Make sure to highlight your relevant experience in short-term counselling and any specific cases that demonstrate your skills. Be prepared to discuss your 450+ counselling hours and how they have shaped your approach.
✨Understand EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be ready to explain how you would manage online referrals and provide effective support within this framework.
✨Demonstrate IT Proficiency
Since the role requires IT literacy, be prepared to discuss your experience with Microsoft Word and online systems. You might even want to mention any specific tools you've used for case management.
✨Collaborative Mindset
Emphasise your ability to work collaboratively with a Case Management team. Share examples of past experiences where teamwork was crucial in delivering effective counselling services.
