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For Companies At a Glance
- Tasks: Deliver spa treatments like massages and facials while ensuring client satisfaction.
- Company: Babington House is a stunning countryside retreat offering relaxation and seasonal dining.
- Benefits: Enjoy weekly pay, team meals, discounts, health plans, and continuous training opportunities.
- Why this job: Join a passionate team in a beautiful setting, enhancing wellness for members and guests.
- Qualifications: NVQ Level 2 or 3 preferred; experience in a busy spa is a plus.
- Other info: Flexible shifts available; must be able to work weekends and holidays.
£13.50 per hour - plus a fantastic treatment and retail commission scheme.
What’s in it for you?
- High treatment and retail commission scheme.
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
The Role
We are seeking an experienced Spa Therapist to join our team at Babington House (BA11 3RW). As Spa Therapist you will be delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner for our members and guests. You’ll maintain equipment and sample inventory of products as well as acknowledging and responding to relevant member queries, needs and expectations.
Responsibilities
- Providing personalized spa treatments and therapies to club members.
- Conducting thorough consultations with clients to understand their specific needs and preferences.
- Performing various spa treatments such as massages, facials, body wraps, and scrubs.
- Maintaining a clean and organized treatment room, ensuring all equipment and supplies are sanitised and stocked.
- Recommending and promoting spa products to clients for at-home use.
- Educating clients about the benefits of different spa treatments and therapies.
- Adhering to all health and safety regulations and maintaining proper sanitation practices.
- Keeping accurate records of client treatments and maintaining client confidentiality.
- Assisting with spa reception duties, including greeting and checking in clients, scheduling appointments, and handling payments.
- Continuously enhancing knowledge and skills through ongoing training and professional development.
What we are looking for in a Spa Therapist
- Strong interpersonal skills
- Customer / member experience focused
- Passionate about the industry and performing spa treatments.
- 1-2 years’ experience in a busy high-profile Spa facility (preferred but not essential)
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Flexible and available to working both opening and closing shifts when required
Required Skills/Qualifications
- NVQ Level 2 or Level 3 or equivalent industry related qualifications
- Flexible schedule and ability to work weekends and holidays as needed
- Ability to multitask and excel in a high-volume and demanding fast-paced environment
Physical Requirements
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required.
Expected working hours for a Spa Therapist:
Varying shift times across the seven days, to include working evenings, weekends, opens & closes. Average hours 40 hours per week.
Travel: Approx. 30 minutes from Bath, 50 minutes from Bristol & 10 mins from Frome (No local transport from Frome).
Spa Therapist - Babington House employer: Soho House
Contact Detail:
Soho House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - Babington House
✨Tip Number 1
Familiarise yourself with the specific treatments and services offered at Babington House. Understanding their unique offerings will help you tailor your conversations during interviews and demonstrate your genuine interest in their spa.
✨Tip Number 2
Network with current or former employees of Babington House, if possible. They can provide valuable insights into the company culture and expectations, which can help you stand out as a candidate who is well-informed and enthusiastic.
✨Tip Number 3
Prepare to discuss your experience with various spa treatments and how you handle client consultations. Highlighting your interpersonal skills and customer-focused approach will resonate well with the hiring team.
✨Tip Number 4
Showcase your flexibility and willingness to work varied shifts, including weekends and holidays. This is crucial for a role like Spa Therapist, where availability can be a deciding factor in the hiring process.
We think you need these skills to ace Spa Therapist - Babington House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa treatments, customer service, and any qualifications like NVQ Level 2 or 3. Use keywords from the job description to show you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your interpersonal skills. Mention specific experiences that demonstrate your ability to provide excellent customer service and perform various spa treatments.
Showcase Your Skills: In your application, emphasise your ability to multitask and work in a fast-paced environment. Provide examples of how you've successfully managed client needs and maintained high standards of cleanliness and organisation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Soho House
✨Show Your Passion for Spa Treatments
Make sure to express your enthusiasm for the spa industry during the interview. Share specific experiences that highlight your passion for providing excellent treatments and how you stay updated with the latest trends in spa therapies.
✨Demonstrate Strong Interpersonal Skills
As a Spa Therapist, you'll be interacting with clients regularly. Prepare examples of how you've successfully built rapport with clients in the past, and be ready to discuss how you handle difficult situations or complaints.
✨Highlight Your Experience and Qualifications
If you have relevant qualifications like NVQ Level 2 or 3, make sure to mention them. Discuss any previous experience in high-profile spas, focusing on the variety of treatments you've performed and how you maintained high standards of cleanliness and safety.
✨Prepare for Practical Questions
Expect questions about specific treatments and techniques. Brush up on your knowledge of different spa services, and be ready to explain the benefits of various treatments to potential clients, showcasing your expertise and ability to educate others.
