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- Tasks: Coordinate plant and equipment hire for construction sites, ensuring timely service delivery.
- Company: Join a dynamic construction support team focused on service, quality, and sustainability.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a values-driven team making a real impact in the construction industry.
- Qualifications: Experience in customer service, proficiency in Microsoft Office, and knowledge of GDPR practices required.
- Other info: No DBS check needed; no specific physical or legal requirements for the role.
The predicted salary is between 30000 - 42000 £ per year.
Location: Office-based
Hours: Monday – Friday, 07:30–16:30
Department: Plant
Reporting to: Plant Manager
Are you highly organised, proactive, and experienced in plant hire coordination? We’re looking for a skilled Hire Desk Controller to join a fast-paced, dynamic construction support team.
Role Overview
You will be responsible for arranging plant, tools, and machinery for production teams across multiple construction sites. The role requires efficient handling of queries and orders, ensuring cost-effective and timely service delivery.
Key Responsibilities
- Coordinate all aspects of plant and equipment hire across a designated region.
- Liaise closely with Site Managers and Contracts Managers to meet productivity targets.
- Manage weekly fuel (gas oil and diesel) supply for plant and machinery.
- Engage with suppliers to ensure competitive pricing and reliable service.
- Organise the delivery of miscellaneous items across sites.
- Oversee all site mixer requirements under hire desk responsibilities.
- Perform general administrative duties to support the plant department.
What We're Looking For
Knowledge & Experience:
- Competency in GDPR practices.
- Proficiency with Microsoft Office (Word, Excel).
- Experience in delivering high-level customer service in a similar environment.
Skills:
- Strong administrative skills and attention to detail.
- Ability to work under pressure and meet deadlines.
- Cost-awareness and efficiency in procurement.
- Excellent communication and relationship-building skills.
Personal Attributes:
- Organised, accurate, and reliable.
- Calm and professional under pressure.
- Proactive with a positive attitude.
- Trustworthy and confidential.
- Able to foster strong working relationships with colleagues, suppliers, and clients.
Additional Information
- No DBS check required.
- No specific physical or legal requirements for the role.
This position offers a fantastic opportunity to contribute to a forward-thinking, values-driven team with a commitment to service, quality, and sustainability. Ready to make a difference? Apply today to be part of a supportive and dedicated work environment.
Contact Detail:
CRG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the plant hire industry and its terminology. Understanding the specific equipment and tools used in construction will help you communicate effectively with Site Managers and Contracts Managers, showcasing your expertise during any discussions.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel. Being able to create and manage spreadsheets for tracking orders and fuel supplies will demonstrate your organisational abilities and attention to detail, which are crucial for this role.
✨Tip Number 3
Network with professionals in the construction and plant hire sectors. Attend industry events or join relevant online forums to build relationships that could lead to job opportunities and provide insights into what employers are looking for.
✨Tip Number 4
Prepare to discuss your experience in delivering high-level customer service. Think of specific examples where you've successfully managed client relationships or resolved issues, as this will highlight your suitability for the role and your proactive approach.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in plant hire coordination and customer service. Use specific examples that demonstrate your organisational skills and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and attention to detail. Mention how your skills align with the responsibilities of the Hire Desk Controller role, particularly in managing queries and liaising with site managers.
Highlight Relevant Skills: In your application, emphasise your proficiency with Microsoft Office and any experience you have with GDPR practices. These are key skills that the company is looking for.
Showcase Your Personal Attributes: Include examples that reflect your personal attributes such as being organised, reliable, and able to build strong relationships. This will help convey that you are a good fit for their team-oriented environment.
How to prepare for a job interview at CRG
✨Showcase Your Organisational Skills
As a Hire Desk Controller, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced nature of the role.
✨Demonstrate Your Customer Service Experience
Highlight your experience in delivering high-level customer service. Be ready to discuss specific situations where you resolved customer queries or improved service delivery, as this is crucial for the role.
✨Familiarise Yourself with Plant Hire Coordination
Research the basics of plant hire coordination and be prepared to discuss how you would approach coordinating equipment across multiple sites. Showing that you understand the industry will impress the interviewers.
✨Prepare Questions About the Role
Think of insightful questions to ask about the role and the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about the challenges the team currently faces or how success is measured in the role.
