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- Tasks: Deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: JOSEPH is a British designer brand known for luxury essentials and contemporary style.
- Benefits: Enjoy 33 days annual leave, health resources, generous discounts, and access to exclusive events.
- Why this job: Join a creative team, build relationships, and grow your career in luxury retail.
- Qualifications: Strong people skills, passion for fashion, and a collaborative spirit are essential.
- Other info: Flexible working hours based on availability and business needs.
The predicted salary is between 28800 - 43200 £ per year.
JOSEPH is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses and emerging brands alike. Today, Joseph has 23 global stores, a strong digital presence and over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label and products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.
We are looking for talented individuals for our store at Duke of York Square, on a full-time basis, 40 hours per week. As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.
- Provide a tailored in-store experience that is welcoming and friendly for clients.
- Demonstrate understanding of our luxury products and provide knowledgeable recommendations.
- Maximise sales opportunities to achieve store sales targets and KPIs.
- Work to maintain, to a high standard, the shop floor and display merchandise.
- Be proactive in your approach towards your clients.
- As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
- Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.
Additional Requirements:
- You have strong people skills — you’re approachable, a good communicator and listener, and empathetic.
- Your work hours will be based on your availability, and business needs, and may vary week to week.
- You’re passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:
- 33 Days Annual Leave
- Health and Wellness resources (including a digital GP) & Retail Discounts via RetailTrust
- Wellbeing & Personal development programs via FidlLeaf
- Performance awarded bonus and/or commission scheme
- Generous staff discount towards our luxury JOSEPH products and our multi-brand products
- Access to Sample Sales, Social Events and more!
At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.
Contact Detail:
JOSEPH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant (Duke of York) (City of London)
✨Tip Number 1
Familiarise yourself with the JOSEPH brand and its luxury products. Understanding their history, values, and product range will help you engage confidently with customers and demonstrate your passion for the brand.
✨Tip Number 2
Practice your people skills by engaging with friends or family in a retail-like scenario. Focus on being approachable, listening actively, and providing tailored recommendations to enhance your customer service abilities.
✨Tip Number 3
Showcase your enthusiasm for luxury fashion by staying updated on current trends and styles. This knowledge will not only impress potential employers but also allow you to connect better with clients looking for expert advice.
✨Tip Number 4
Network within the luxury retail industry. Attend events or join online forums where you can meet professionals from similar backgrounds. Building relationships can lead to valuable insights and potential job opportunities.
We think you need these skills to ace Full-Time Sales Assistant (Duke of York) (City of London)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand JOSEPH's brand values and product offerings. Familiarise yourself with their luxury essentials and how they position themselves in the market. This knowledge will help you tailor your application to reflect their ethos.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, especially in luxury fashion. Showcase your people skills, ability to drive sales, and any specific achievements that demonstrate your capability to meet KPIs.
Craft a Personalised Cover Letter: Write a cover letter that speaks directly to the role of Sales Assistant at JOSEPH. Mention your passion for luxury fashion and how you can contribute to creating a welcoming in-store experience. Use specific examples to illustrate your points.
Proofread Your Application: Before submitting, make sure to proofread your application thoroughly. Check for spelling and grammatical errors, and ensure that your documents are well-formatted. A polished application reflects your attention to detail, which is crucial in the luxury retail sector.
How to prepare for a job interview at JOSEPH
✨Show Your Passion for Luxury Fashion
Make sure to express your enthusiasm for luxury fashion during the interview. Share your knowledge about the JOSEPH brand and its products, and explain why you are excited about the opportunity to work with them.
✨Demonstrate Strong People Skills
Since the role requires excellent communication and interpersonal skills, be prepared to showcase your ability to connect with others. Use examples from past experiences where you've successfully built relationships with clients or worked effectively in a team.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations in a retail environment. Think of scenarios where you provided exceptional customer service or resolved conflicts, and be ready to discuss these in detail.
✨Understand Sales Targets and KPIs
Familiarise yourself with the concept of sales targets and key performance indicators (KPIs). Be ready to discuss how you can contribute to achieving these goals and share any relevant experience you have in driving sales.
