Dual Fuel Smart Meter Engineer (West Midlands)
Dual Fuel Smart Meter Engineer (West Midlands)

Dual Fuel Smart Meter Engineer (West Midlands)

Gloucester Full-Time 29280 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Install smart meters and educate customers on energy savings.
  • Company: Join Octopus Energy, a leader in the renewable energy revolution.
  • Benefits: Enjoy a competitive salary, bonuses, company vehicle, and wellness programmes.
  • Why this job: Be part of a mission-driven team making a positive environmental impact.
  • Qualifications: Must hold MOCoPA and Gas Safe certifications, plus a valid UK driving licence.
  • Other info: Participate in our unique recruitment event, Octopalooza, to showcase your skills.

The predicted salary is between 29280 - 42000 £ per year.

Help us make a big green dent in the universe. We’re on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality.

We’re looking for smart meter engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes, so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading.

As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one team. You’ll also have the backing of Octopus Energy’s massive tech power - so we’ll be able to constantly evolve and shift processes to ensure less time spent on admin and more time spent on delivering our best service.

What you’ll need:

  • MOCoPA - held within the last 3 years and can provide evidence
  • Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent)
  • Full UK driving licence with no more than 6 points

What we offer:

  • £36,500 starting salary
  • £2,500 annual performance bonus, and fit bonuses
  • £25 per week lunch allowance
  • Company vehicle, fuel and tools
  • 600 share options in Octopus Energy Group
  • Referral programme
  • Company pension
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Health & wellbeing programme
  • Opportunities to up-skill to renewable tech (Electric Vehicles and Heat Pumps)
  • For every asset installed beyond your sixth, you’ll earn an additional £15
  • Call-out and Overtime

You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door.

Saturday working:

  • £50 for attending
  • £70 for a dual fuel installation
  • £35 for a single fuel installation
  • Technical aborts are paid at half rate

Next Steps!

We do things a little differently around here. If successful in our eligibility questions, we’ll be in touch to discuss joining us at our in-person recruitment event, Octopalooza, where you can show us what you’ve got! On the day you’ll be welcomed by our team. We’ll check over your qualifications & ask you to complete a practical trade test to show off your skills. You’ll then have a short interview with an Area Manager so we can learn more about you, your experience and your motivation. You’ll also have the chance to ask any questions and learn more about life as a Smart Meter Engineer with Octopus!

You’ll start on a £36,500 base, with the potential to earn up to £50,000 OTE — including bonus and on-call. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages.

If this sounds like you then we’d love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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Contact Detail:

Octopus Energy Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dual Fuel Smart Meter Engineer (West Midlands)

✨Tip Number 1

Familiarise yourself with the latest advancements in smart meter technology and renewable energy. Being knowledgeable about these topics will not only help you during the practical trade test but also impress the interviewers with your passion for the industry.

✨Tip Number 2

Practice your customer service skills, as you'll be representing our brand in customers' homes. Role-playing scenarios can help you feel more comfortable discussing technical details and answering questions about energy savings and the green energy revolution.

✨Tip Number 3

Prepare to showcase your qualifications and experience during the recruitment event. Bring any relevant certifications and be ready to discuss how your background aligns with our mission and values, particularly around safety and customer excellence.

✨Tip Number 4

Engage with our community on social media or forums related to renewable energy and smart metering. This can help you gain insights into the industry and demonstrate your enthusiasm for the role when you interact with our team during the recruitment process.

We think you need these skills to ace Dual Fuel Smart Meter Engineer (West Midlands)

MOCoPA certification
Gas Safe certification (CCN1/MET1 or CMA1/MET1)
Full UK driving licence
Customer service excellence
Technical installation skills
Communication skills
Problem-solving skills
Attention to detail
Safety awareness
Teamwork and collaboration
Adaptability to new technologies
Time management
Ability to explain technical concepts to customers
Empathy and interpersonal skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a smart meter engineer, focusing on safety and customer service excellence. Include any relevant qualifications like MOCoPA and Gas Safe certifications.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for renewable energy and your commitment to customer satisfaction. Mention specific experiences where you successfully engaged with customers or improved their understanding of energy-saving technologies.

Showcase Your Skills: In your application, emphasise your technical skills and any practical experience you have. If possible, provide examples of how you've handled installations or resolved customer queries effectively.

Prepare for the Recruitment Event: Since the recruitment process includes a practical trade test and an interview, practice your skills and prepare answers to common interview questions. Be ready to discuss your motivation for joining Octopus Energy and how you align with their mission.

How to prepare for a job interview at Octopus Energy Group

✨Show Your Customer Service Skills

As a Dual Fuel Smart Meter Engineer, you'll be interacting with customers regularly. Make sure to highlight your experience in customer service during the interview. Share specific examples of how you've successfully communicated with customers and resolved their issues.

✨Demonstrate Your Technical Knowledge

Be prepared to discuss your technical qualifications, such as your MOCoPA and Gas Safe certifications. You might also want to brush up on the latest technologies in renewable energy and smart meters, as this will show your commitment to the industry.

✨Prepare for Practical Assessments

Since there will be a practical trade test at the recruitment event, practice your installation skills beforehand. Familiarise yourself with the tools and equipment you’ll be using, and be ready to demonstrate your competence in a hands-on environment.

✨Ask Insightful Questions

At the end of your interview, take the opportunity to ask questions about the company culture, team dynamics, and growth opportunities within Octopus Energy. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Dual Fuel Smart Meter Engineer (West Midlands)
Octopus Energy Group
Location: Gloucester
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  • Dual Fuel Smart Meter Engineer (West Midlands)

    Gloucester
    Full-Time
    29280 - 42000 £ / year (est.)
  • O

    Octopus Energy Group

    1000+
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