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- Tasks: Assist customers and handle admin tasks in a fast-paced environment.
- Company: Join a small, friendly team during a busy peak period.
- Benefits: Enjoy flexible hours, full training, and a supportive work culture.
- Why this job: Gain valuable experience while making a real difference in customer service.
- Qualifications: Previous customer service or admin experience preferred; basic Excel skills required.
- Other info: Immediate start available; training on internal systems provided.
We are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment.
Location: Leeds LS25
Pay Rate: £12.75 per hour
Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour)
Contract Type: Temporary (peak period cover)
Key Responsibilities:
- Responding to product and delivery enquiries via email, phone, and online chat
- Processing orders received by telephone or email
- Responding to voicemail messages in a timely manner
- Liaising with warehouses and delivery companies regarding customer orders
- Updating orders with dispatch information
- General admin tasks such as running reports and collating information for invoicing
Candidate Requirements:
- Previous experience in a customer service or admin role preferred
- Basic knowledge of Excel and confidence using computers
- Familiarity with Shopify or similar platforms is a bonus (training provided)
- Strong communication skills and a proactive, can-do attitude
- Excellent attention to detail and organisational skills
What’s on Offer:
- Friendly, supportive working environment
- Full training provided on internal systems
- Immediate start available
- Flexible working arrangements during the day
- A great opportunity to gain experience during a busy seasonal period
If you’re a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you. Apply now to be considered for this exciting opportunity!
temporary Customer Service & Admin Assistant employer: Aqumen Recruitment
Contact Detail:
Aqumen Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land temporary Customer Service & Admin Assistant
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what they offer will help you answer customer queries more effectively and show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. Since you'll be dealing with customers via various channels, practice clear and concise communication to ensure you can handle inquiries confidently.
✨Tip Number 3
Get comfortable with basic Excel functions. As the role involves running reports and collating information, being proficient in Excel will make you stand out as a candidate.
✨Tip Number 4
Show your enthusiasm for a fast-paced environment. During your interactions, express your ability to thrive under pressure and your eagerness to contribute positively to the team.
We think you need these skills to ace temporary Customer Service & Admin Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use specific examples that demonstrate your skills, such as handling customer inquiries or managing administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to thrive in fast-paced environments and your proactive attitude, which are key for this position.
Highlight Relevant Skills: In your application, emphasise your communication skills, attention to detail, and any familiarity with tools like Excel or Shopify. These are important for the role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Aqumen Recruitment
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled customer inquiries or resolved issues, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Tools
If you have experience with platforms like Shopify or similar systems, mention it! Even if you haven't used them before, showing a willingness to learn and adapt to new technologies can set you apart from other candidates.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in this role, such as dealing with difficult customers or managing multiple tasks at once. Practising your responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask questions about the team dynamics, training processes, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
