Senior Parts Advisor

Our client is one of the UK\’s largest suppliers in their specialist area. Still an independent business, they have been trading for over 100 years, operate UK-wide, and are now looking for a Senior Parts Advisor. What’s in it for you? * Work hours: 8am – 5pm Monday to Friday, 42.5 hours per week * Salary: Circa £29,000 * 22 days holiday, increasing with length of service * Overtime payments * Bonus scheme * Regular incentives * Healthcare scheme * Cycle to work scheme Senior Parts Advisor Responsibilities: * Deal with customer requests promptly and efficiently, delivering a memorable customer service experience * Process orders, order required parts, and take customer payments * Source and supply the necessary parts for vehicles * Ensure stock levels are maintained as needed * Complete all documentation relating to parts and customer orders * Liaise with the team regarding parts and customer requirements * Set high standards within a customer-focused, team environment * Prioritise a changing workload, in line with customer needs Senior Parts Advisor Skills and Experience: * Previous knowledge of the automotive industry, specifically within the parts industry * Experienced in invoicing and payment collection * Must be computer literate with MS Office experience * Possess an enthusiastic, approachable demeanour * Excellent telephone manner * Customer-focused with a desire to go above and beyond to ensure customer satisfaction