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- Tasks: Prepare and serve delicious food while ensuring customers have a fantastic experience.
- Company: Join the UK's largest employee-owned business, committed to excellence and innovation.
- Benefits: Enjoy flexible working options and a supportive work-life balance.
- Why this job: Be part of a team that values kindness, respect, and making a difference in customers' lives.
- Qualifications: Bring your energy, passion for food, and any catering or hospitality experience.
- Other info: Apply early as vacancies may close quickly due to high demand.
Focusing on delighting our customers when they come into our shops means we need flexibility from all Partners, which might include early starts, late finishes, and weekend working. We give at least 2 weeks' notice to help you plan.
We have various flexible working options, so during your interview, feel free to discuss what flexibility means to you. While there are no guarantees, this may lead to not only a new role but also a new way of working.
Duties & Responsibilities:Your main responsibility is to prepare and serve the food our customers enjoy for breakfast, lunch, dinner, and everything in between. You will use your relationship-building skills to make recommendations and ensure customers have a positive experience. How customers perceive you will influence their view of Waitrose.
Job Requirements:You should always put yourself in our customers' shoes, thinking quickly to provide a personal experience they love every time they visit Waitrose. Your energy, pace, and passion for food should shine through every day.
Required essential skills, experience, and qualifications:This role involves working with open-food. For hygiene reasons, successful applicants must be non-nail biters. You should be proactive, self-sufficient, energetic, and committed to customer service — making sure every customer leaves feeling valued. Please include any Catering and/or Hospitality skills, qualifications, or experience in your application. We ask that candidates can fully commit to the advertised working hours; otherwise, we may not be able to proceed with your application.
Note that we reserve the right to close the vacancy early if we receive a high volume of applications. Vacancies may close early due to high application volume; apply early.
About The Partnership:We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. We’re not just employees; we’re Partners, committed to building a happier world. There’s never been a more exciting time to join us.
We focus on retail excellence, innovation, and diversification. We uphold our promise of Price, Quality, and Service in John Lewis and passionately serve food lovers in Waitrose. As Partners, we share ownership and responsibility for our success. We listen, contribute, and work together through challenges, always treating everyone with kindness and respect.
We foster an inclusive environment where everyone can be themselves and thrive, growing individually and collectively. As Partners, we make a difference — and we all own it.
Important points to note:Some roles may require pre-employment vetting, including DBS checks. If needed, you’ll be informed and given details during recruitment. Complete any vetting documents promptly to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be required for certain roles.
We recommend applying early, as vacancies can close quickly if we receive many applications. We support flexible working to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Discuss these options with the hiring manager during your interview.
Hospitality, Supermarket Assistant employer: John Lewis Partnership
Contact Detail:
John Lewis Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality, Supermarket Assistant
✨Tip Number 1
Show your passion for food during the interview. Talk about your favourite dishes, any cooking experiences, or how you enjoy serving others. This will help demonstrate your enthusiasm for the role and align with the company's focus on customer experience.
✨Tip Number 2
Be prepared to discuss your flexibility regarding working hours. Since the role requires early starts and late finishes, showing that you're adaptable and willing to work weekends can set you apart from other candidates.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the expectations of the role.
✨Tip Number 4
Demonstrate your relationship-building skills by preparing questions for the interviewer about team dynamics and customer interactions. This shows that you value collaboration and are eager to contribute positively to the workplace culture.
We think you need these skills to ace Hospitality, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your relevant experience in hospitality or catering, as this will be crucial for your application.
Tailor Your CV: Make sure your CV reflects your customer service skills and any experience you have in food preparation or hospitality. Use specific examples that demonstrate your energy and passion for food.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with those of Waitrose and express your commitment to providing excellent customer service.
Highlight Flexibility: Since the role requires flexibility in working hours, mention your availability clearly in your application. This shows that you are willing to adapt to the needs of the business.
How to prepare for a job interview at John Lewis Partnership
✨Show Your Passion for Food
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences or stories that highlight your love for food and how it drives you to provide excellent service.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Mention any previous experiences where you adapted to changing schedules or worked during peak times.
✨Emphasise Customer-Centric Mindset
Highlight your ability to put yourself in the customers' shoes. Provide examples of how you've gone above and beyond to ensure a positive experience for customers in past roles.
✨Prepare for Hygiene Questions
Given the importance of hygiene in this role, be ready to discuss your understanding of food safety practices. You might also want to mention your commitment to maintaining high standards in food preparation and service.
