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- Tasks: Manage a caseload of EL/PL in our Casualty Fraud Team, handling various legal tasks.
- Company: Join Keoghs, a dynamic and innovative legal firm focused on client success.
- Benefits: Enjoy 25 days holiday, private medical insurance, and flexible working options.
- Why this job: Be part of a supportive team that values collaboration and personal development.
- Qualifications: Ideal for those with legal education or experience in personal injury and fraud cases.
- Other info: Work in Bolton with a vibrant culture and opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
The Claims Handler will manage a caseload of EL/PL in our Casualty Fraud Team. The case load will be a mixture of delegated authority fixed fee cases and non-delegated cases on behalf of a number of insurance clients. The Claims Handler will work in conjunction with a Technical Support Lawyer who will be involved in setting strategies and making liability decisions, as well as responsible for their technical development. The role requires a forensic and analytical approach to the issues together with experience and/or appreciation of the documents and evidence required in these types of cases. The work type likely to feature in the case load are Pre-action disclosure files, Infant Approval Hearings and EL/PL files.
Key Responsibilities
- Considering and responding to Applications for Pre-action disclosure
- Handling matters in accordance with client SLAs
- Instructing Counsel/advocate
- Reviewing evidence
- Legal Research
- Negotiations/ Drafting Payments into Court
- Dealing with routine correspondence
- Initial review and setting strategy for the management of the claim
- Reviewing matters throughout CRU
- Dealing with disclosure
- Reviewing evidence (including medical / personnel records)
- Conducting investigations with Insured’s / obtaining witness statements
- Liaising with parties involved in claims including the insured, Claimant Solicitors and witnesses
- Instructing Counsel / Experts
- Attending conferences and Trials with Counsel and note taking
- Reviewing quantum
- Drafting Tomlin Orders and Consent Orders
- Draft Cost schedules
- Dealing with general or straightforward queries
- Telephone chasing activities
- Filing out Allocation Questionnaires and witness summons
- Ensuring compliance with the SRA Standards & Regulations.
Working Hours
35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Parklands, Bolton Office.
Skills, Knowledge and Expertise
Essential
- Self-confident with good telephone and communication skills with people at all levels inside and outside the business
- An ability to organise and prioritise tasks using initiative
- Calm under pressure with the ability to re-prioritise and delegate effectively when required
- An ability to maintain attention to detail when dealing with repetitive tasks
- Good Literacy and IT skills
- Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met
- Ability to work effectively within the Keoghs Shared Behaviour framework
- Contributes actively to an environment in which colleagues work cooperatively with each other.
- Ability to meet performance targets
- Positive, confident and enthusiastic
- Excellent listening, verbal and written communication skills
- Good client care skills and evidence of working to client guidelines on a delegated basis
- Ability to prioritise work, keep to deadlines and work under pressure
- High level of analytical skills
Desirable
- Previous personal injury file handling experience
- Legal Education- ILEX, LPC or equivalent work experience
- Experience of handling a caseload of EL/PL files would be advantageous.
- Previous litigation experience is preferred
- Experience of dealing with fraud cases
- Good advocacy skills
Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;
- We are connected
- We are Dynamic
- We are Innovative
- We succeed together
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death in Service
- Critical Illness Cover
- PHI/Income Protection (Private health insurance)
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme
- Tech Scheme
- Season Ticket Loan
- Gym Flex
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets after successfully completing probation
Casualty Fraud Claims Handler employer: Keoghs
Contact Detail:
Keoghs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty Fraud Claims Handler
✨Tip Number 1
Familiarise yourself with the specific types of cases you'll be handling, such as EL/PL files and Pre-action disclosure. Understanding these areas will help you speak confidently about your knowledge during interviews.
✨Tip Number 2
Network with professionals in the legal field, especially those who have experience in casualty fraud claims. Attend relevant events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Brush up on your negotiation skills, as this role involves liaising with various parties and negotiating settlements. Consider role-playing scenarios with friends or colleagues to build your confidence.
✨Tip Number 4
Demonstrate your analytical skills by preparing examples of how you've successfully managed complex cases in the past. Be ready to discuss these experiences in detail during your interview.
We think you need these skills to ace Casualty Fraud Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Casualty Fraud Claims Handler position. Tailor your application to highlight relevant experience and skills that align with the job description.
Craft a Strong CV: Your CV should clearly outline your experience in handling EL/PL files, any previous personal injury case handling, and your legal education. Use bullet points for clarity and ensure it is well-structured and free from errors.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that demonstrate your analytical skills and ability to manage a caseload effectively. Make sure to address how you embody the company's values.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for grammatical errors, typos, and ensure that all information is accurate. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Keoghs
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Casualty Fraud Claims Handler. Familiarise yourself with terms like EL/PL, Pre-action disclosure, and the types of cases you'll be handling. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Analytical Skills
Since the role requires a forensic and analytical approach, prepare examples from your past experiences where you've successfully analysed complex information or evidence. Be ready to discuss how you approached these situations and the outcomes.
✨Demonstrate Communication Skills
As this position involves liaising with various parties, highlight your communication skills during the interview. Prepare to discuss how you've effectively communicated in previous roles, especially in high-pressure situations or when dealing with clients.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in this role and how you would handle them, particularly regarding fraud cases and client interactions.
