At a Glance
- Tasks: Provide 3rd line support and manage technical solutions for diverse clients.
- Company: Join a rapidly growing IT company that values your growth and success.
- Benefits: Enjoy a starting salary of £35,000-£50,000, flexible working, and funded training.
- Why this job: Be part of a dynamic team where your ideas matter and career development is prioritised.
- Qualifications: Strong communication skills and a passion for IT are essential; experience in project management is a plus.
- Other info: Experience with technologies like Azure, Office 365, and VMware is beneficial but not mandatory.
The predicted salary is between 28000 - 42000 £ per year.
3rd line Support. The company as well as the starting salary will offer great work life balance!
Starting salary £35,000 - £50,000 per annum OTE.
- Pension scheme (with additional employer contributions after 2 years)
- Healthcare and Wellbeing Scheme (after successful completion of probation)
- Life insurance
- 25 days holiday + your birthday off
- Funded training and certification opportunities
- Flexible working arrangements where possible
- Modern office with breakout areas and great coffee
- Company laptop
- Company Car
- Employee recognition and referral programs
- Regular team-building activities and social events
- Opportunities for progression into leadership or specialist technical roles
Are you looking to be part of a company where your growth drives our success? My client is in an exciting period of rapid growth and is looking for passionate IT professionals to grow with them. They believe in investing in their team—supporting career development through funded training, industry-recognised certifications, and hands-on experience with cutting-edge technologies. No two days are the same. You’ll enjoy a mix of office-based work, on-site client visits, and engaging project work that keeps things fresh and challenging. Your ideas around best practices and process improvements are heard and valued. They don’t just build systems—they build careers!
Experience Required:
- Placing a strong emphasis on delivering high-quality work, consistently keeping the customer's interests at the core of your actions.
- Proven expertise in successfully overseeing the complete lifecycle of projects and technical solutions.
- Exceptional communication skills, enabling you to effectively interact with a diverse customer base.
- Eager to embrace new experiences and cultivate your skill sets, with a passion for all things related to IT.
- Notable time management abilities, evident in both project delivery and the efficient handling of your personal workload.
- Possessing a polite, mature, and credible demeanor, and being at ease in demanding work environments.
- Demonstrating resilience and resourcefulness, effectively working under pressure and adhering to tight deadlines.
- A strong inclination to be an integral part of a team, actively striving to attain collective objectives.
Technology Experience:
- Networking
- Infrastructure
- SharePoint
- VOIP
- Windows
- Azure
- Exchange
- Office 365
- Hyper-V
- Veeam
- VMWare
Please note not all skills are essential. If you are interested in this role please send through your resume and I will call you back to discuss this role further.
Senior Technical Support Engineer employer: Stelvio Group
Contact Detail:
Stelvio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Office 365, and VMWare. Having a solid understanding of these tools will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've successfully handled technical issues in the past. Be ready to discuss specific scenarios where you delivered high-quality support and maintained customer satisfaction.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview that demonstrate your interest in the role and the company. Inquire about their approach to career development and how they support their team members in achieving their professional goals.
We think you need these skills to ace Senior Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support and project management. Emphasise your expertise in technologies mentioned in the job description, such as Azure, Office 365, and networking infrastructure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your commitment to delivering high-quality work. Mention specific examples of how you've successfully managed projects or improved processes in previous roles.
Highlight Soft Skills: In your application, emphasise your exceptional communication skills and ability to work under pressure. Provide examples of how you've effectively interacted with diverse customers and contributed to team objectives.
Show Enthusiasm for Growth: Express your eagerness to embrace new experiences and develop your skill set. Mention any relevant training or certifications you have pursued, and convey your excitement about the company's commitment to career development.
How to prepare for a job interview at Stelvio Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with the technologies listed in the job description, such as Azure, Office 365, and networking infrastructure. Highlight specific projects where you successfully implemented solutions or overcame challenges.
✨Demonstrate Customer-Centric Mindset
Since the role emphasises keeping the customer's interests at the core, share examples of how you've prioritised customer satisfaction in previous roles. This could include resolving issues quickly or going above and beyond to meet client needs.
✨Exhibit Strong Communication Skills
Prepare to showcase your communication abilities by discussing how you've effectively interacted with diverse teams or clients. Consider role-playing scenarios where you had to explain complex technical concepts in simple terms.
✨Emphasise Team Collaboration
The company values teamwork, so be ready to talk about your experiences working in a team setting. Share instances where you contributed to collective objectives and how you handled any conflicts or challenges within the team.