Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate care for clients, manage staff schedules, and conduct assessments.
- Company: Yowsun Care is a vibrant agency dedicated to excellent homecare services.
- Benefits: Enjoy flexible working, comprehensive training, and various employee perks.
- Why this job: Join a supportive team making a real difference in people's lives.
- Qualifications: Experience in care coordination and a valid UK driver's licence required.
- Other info: Career progression opportunities and annual salary reviews available.
The predicted salary is between 30000 - 42000 £ per year.
Yowsun Care is a dynamic, vibrant and growing Care Agency that prides itself on providing excellent homecare services to its clients. We are looking to recruit an experienced Field Care Coordinator to join our Wiltshire Branch. You must have a UK driver's licence but not necessarily own a car of your own. THIS POSITION IS NOT AVAILABLE TO ANYONE REQUIRING A SPONSORSHIP TO WORK IN THE UK.
The Field Care Coordinator will work closely with the Registered Manager and the Deputy Manager, undertaking new client assessments, conducting care plan reviews and risk assessments, writing care plans, planning rotas, briefing carers prior to care calls, conducting supervisions, spot checks and medication competencies and managing client visits, whilst also supporting staff members with access to their calls, when required.
Responsibilities:- To carry out care plan/risk assessments of all new clients within 48 hours of referrals.
- Start providing the initial services and then pass onto a carer when the package is settled.
- To write all care plans and risk assessments and update these accordingly.
- To support service users and care staff by coordinating their visits and calls.
- To work closely with the care needs assessor and other team members to enable the smooth running of the service.
- Liaise with the registered manager to ensure that there is enough cover to deliver all visits and that new clients are planned into the rota in a timely fashion.
- Ensure that care workers with the correct skills and experience are matched to deliver excellent care to our clients.
- Ensure working patterns are efficient and planned logically.
- Effectively prioritise tasks to meet unexpected emergencies and changes in care packages.
- Appropriately match care workers to clients, considering care worker skills, experience, travel arrangements and client requirements and preferences.
- Complete and distribute rotas on a weekly basis.
- Arrange cover for care worker sickness, absenteeism, or holidays.
- To carry out introductory visits every time a Care Worker visits a client for the first time.
- To ensure all client visits are always covered.
- To be on-call in case of emergency.
- To monitor, supervise and mentor all Care Workers in the field.
- To support staff members with access to their calls, when required.
- To provide support to all Care Workers in the field and carry out spot checks, medication competencies and supervisions.
- To monitor all customers for service and Care Worker satisfaction.
- To encourage and identify opportunities for Care Workers continuing professional development.
- To provide and facilitate in-field training as and when appropriate.
- To facilitate the practical induction of all new Care Workers.
- Experience in a care coordinating capacity within Domiciliary Care.
- Excellent organisational skills - ability to plan and organise workloads effectively to ensure that clients receive the services that they expect and deserve.
- Ability to maintain clear and accurate written records and follow statutory reporting procedures.
- Ability to communicate clearly and build positive working relationships with clients, their families, fellow staff and other health and social care professionals.
- Excellent telephone manner and interpersonal skills.
- Ability to work under pressure and to meet deadlines, in a calm and patient manner.
- Be computer literate, able to proficiently use Microsoft 365 packages and able to learn the in-house roster system, including the use of apps.
- NVQ Level 3 preferred.
- Driving is essential with the ownership of a valid driver's licence.
- Right to work in the UK is essential, no sponsorship is offered with this position.
- Comprehensive Induction training.
- Supportive Team and Management.
- Various Employee Perks, online EAP.
- Recommend a friend incentive.
- Sick pay, Annual Leave, SMP and Paternity Pay.
- 28 days annual leave a year (inclusive of Bank Holidays), rising with service.
- Career progression.
- Training Opportunities up to QCF level 5 in Health and Social Care, Leadership and Management.
- Staff recognition award.
- Well-being and counselling services.
- Annual Salary Review.
- Performance related pay.
- Company Pension.
- Competitive Salary.
Contact Detail:
Yowsun Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Field Care Coordinator. Understanding the nuances of client assessments, care plan reviews, and rota planning will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience in domiciliary care. Engaging with others in the field can provide insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've effectively managed workloads or coordinated care in previous roles. This will highlight your ability to handle the demands of the position.
✨Tip Number 4
Be ready to discuss your approach to building positive relationships with clients and staff. Having clear strategies for communication and support can set you apart as a candidate who values teamwork and client satisfaction.
We think you need these skills to ace Field Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination, particularly within domiciliary care. Emphasise your organisational skills and ability to manage workloads effectively.
Craft a Strong Cover Letter: In your cover letter, express your passion for providing excellent homecare services. Mention specific experiences that demonstrate your ability to communicate clearly and build positive relationships with clients and staff.
Highlight Relevant Qualifications: If you have an NVQ Level 3 or any other relevant qualifications, be sure to mention these in your application. This will show that you meet the job knowledge and skills requirements outlined in the job description.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Yowsun Care
✨Showcase Your Organisational Skills
As a Field Care Coordinator, you'll need to demonstrate excellent organisational abilities. Be prepared to discuss specific examples of how you've effectively planned and organised workloads in previous roles, ensuring that clients received the services they expected.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you build positive relationships with clients, their families, and fellow staff members.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle unexpected emergencies or changes in care packages. Think about past experiences where you successfully prioritised tasks under pressure and be ready to share those stories.
✨Familiarise Yourself with Care Standards
Brush up on relevant care standards and statutory reporting procedures. Being knowledgeable about these will not only impress the interviewers but also show your commitment to maintaining high-quality care for clients.
