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- Tasks: Join our busy transport office, supporting drivers and ensuring smooth operations.
- Company: Be part of a dynamic team focused on customer satisfaction in logistics.
- Benefits: Enjoy a competitive salary, full-time contract, and skill development opportunities.
- Why this job: Gain experience in a fast-paced environment while making a real impact.
- Qualifications: Previous transport office experience and strong IT skills are essential.
- Other info: Full training provided; flexible hours required, including occasional evenings.
The predicted salary is between 24000 - 36000 £ per year.
We are seeking a reliable and self-motivated Transport Administrator to join our clients busy transport office. You will play a key role in the day-to-day operations of the office, working closely with drivers, management, customers, and partner depots - with a particular focus on supporting the business. You will be responsible for a wide range of administrative duties to ensure the smooth running of transport operations and high levels of customer satisfaction.
Key Responsibilities:
- Investigating and resolving customer queries
- Assisting with AM driver despatch and ensuring drivers are equipped with Electronic Data Capture (EDC) devices
- Producing KPI reports and resolving related issues
- Responding promptly to customer emails and telephone calls
- Managing customer claims for delays and damages
- Resolving customer invoice queries
- Coordinating with the storage team on inbound storage, pallet picks, and dispatch of stored pallets
- Reporting pallet discrepancies and charging depots accordingly
- Accepting or disputing pallet queries on the pallet portal within deadlines
- Printing labels and barcodes as required
- Providing cover during staff holidays and absences
- Liaising with and supporting drivers, warehouse staff, and the sales team
- Covering the evening shift as necessary to ensure night drivers are despatched and the warehouse is prepared for the next day's deliveries
The Candidate:
We are looking for a team player with excellent attention to detail and a proactive attitude. The ideal candidate will have:
- Previous experience working in a transport office
- Competence in IT, with good working knowledge of Microsoft Office and experience using a Transport Management System (TMS)
- Strong organisational and communication skills
- Ability to manage workload in a fast-paced environment
- Geographical knowledge of the Oxfordshire area and UK road network (essential)
- A flexible approach to working hours, including occasional Saturday mornings and evening cover when required
Full training will be provided on our operating systems, including pallet, courier, and freight platforms.
Benefits:
- Competitive salary
- Full-time permanent contract
- Opportunity to develop skills within a supportive and experienced team
- Varied and interesting role in a key part of the business
If you would like to be considered for this position then please click apply or for further information please call Gemma on (phone number removed).
Vibe Recruit is acting as an Employment Business in relation to this vacancy.
Logistics Administrator employer: Vibe Recruit
Contact Detail:
Vibe Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Administrator
✨Tip Number 1
Familiarise yourself with the transport industry, especially the logistics and administrative aspects. Understanding the key responsibilities of a Logistics Administrator will help you speak confidently about how your skills align with the role during any discussions.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work in transport offices. Engaging with them can provide insights into the day-to-day operations and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Brush up on your IT skills, especially with Microsoft Office and any Transport Management Systems (TMS) you might encounter. Being able to demonstrate your competence in these areas can set you apart from other candidates.
✨Tip Number 4
Showcase your geographical knowledge of the Oxfordshire area and UK road network. This is essential for the role, so being able to discuss routes and logistics in your conversations can highlight your suitability for the position.
We think you need these skills to ace Logistics Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport administration. Emphasise your organisational skills, attention to detail, and any previous roles that involved customer service or logistics.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences make you a great fit for the role and demonstrate your proactive attitude.
Showcase IT Competence: Mention your proficiency in Microsoft Office and any experience with Transport Management Systems (TMS). If you have specific examples of how you've used these tools to improve efficiency, include them.
Highlight Geographical Knowledge: Since geographical knowledge of the Oxfordshire area and UK road network is essential, be sure to mention any relevant experience or familiarity you have with the area in your application.
How to prepare for a job interview at Vibe Recruit
✨Show Your Organisational Skills
As a Logistics Administrator, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully organised workloads or resolved issues under pressure.
✨Familiarise Yourself with Transport Management Systems
Since the role requires competence in IT and experience with Transport Management Systems, make sure to brush up on any relevant software. If you have experience with specific systems, be ready to discuss how you've used them effectively.
✨Highlight Your Communication Skills
Effective communication is key in this role, especially when liaising with drivers and customers. Be prepared to share instances where your communication skills helped resolve a customer query or improved team collaboration.
✨Demonstrate Flexibility and Team Spirit
The job requires a flexible approach to working hours and being a team player. Share examples of how you've adapted to changing circumstances or supported colleagues during busy periods to show that you're a reliable team member.
