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- Tasks: Manage relationships with top-tier banking clients and lead projects to ensure satisfaction.
- Company: Join a leading fintech backed by global tier-one banks, driving innovation in operational risk management.
- Benefits: Enjoy a dynamic work environment with opportunities for continuous learning and professional growth.
- Why this job: Be at the forefront of fintech, transforming risk management while building valuable client relationships.
- Qualifications: Experience in client-facing roles within banking or financial services; strong communication and project management skills.
- Other info: Ideal for proactive individuals passionate about delivering value and influencing product development.
The predicted salary is between 48000 - 72000 £ per year.
A leading fintech client, backed by several global tier-one banks, is seeking a dynamic and experienced Relationship Manager to join their growing team. This is a unique opportunity to work at the forefront of innovation in operational risk management, helping transform how financial institutions manage and optimize their risk control frameworks.
The Role: As a Relationship Manager, you will serve as the primary point of contact for one or more top-tier banking clients. You’ll be responsible for nurturing strategic partnerships, ensuring client satisfaction, and driving engagement across multiple stakeholders. This role requires a blend of relationship-building, project management, and product advocacy skills.
Key Responsibilities:
- Client Relationship Management: Develop trusted advisor relationships with banking clients, ensuring high levels of engagement and satisfaction.
- Project Management: Lead projects from commercial agreement through to delivery, aligning internal and external stakeholders to shared goals and timelines.
- Client Engagement: Present insights and lead discussions in Quarterly Business Reviews, stakeholder meetings, and feedback sessions.
- Product Expertise: Become a subject matter expert on the platform, supporting client education and internal advocacy, and influencing product development through client feedback.
- Continuous Learning: Stay informed on industry trends and developments through events, webinars, and research.
Ideal Candidate:
- Experience in a client-facing or relationship management role within banking, consulting, or financial analytics.
- Strong understanding of financial services (Corporate & Investment Banking, Retail Banking, or Asset Management).
- Excellent communication and presentation skills, with the ability to engage senior stakeholders.
- Strong project management capabilities and the ability to juggle multiple priorities.
- A proactive, collaborative mindset with a passion for delivering value to clients.
Relationship Manager (Fintech - Operational Risk) (City of London) employer: Harvey Nash
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager (Fintech - Operational Risk) (City of London)
✨Tip Number 1
Network with professionals in the fintech and banking sectors. Attend industry events, webinars, and conferences to meet potential colleagues and clients. Building relationships now can give you a leg up when applying for the Relationship Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends in operational risk management. Read up on recent developments and case studies in the fintech space to demonstrate your knowledge during interviews and discussions.
✨Tip Number 3
Practice your presentation skills. As a Relationship Manager, you'll need to engage senior stakeholders effectively. Consider joining a local Toastmasters club or similar group to refine your public speaking abilities.
✨Tip Number 4
Research the specific clients you would be working with. Understanding their business models, challenges, and goals will help you tailor your approach and show that you're genuinely interested in adding value to their operations.
We think you need these skills to ace Relationship Manager (Fintech - Operational Risk) (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in relationship management, particularly within banking or fintech. Use specific examples that demonstrate your ability to build client relationships and manage projects effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of operational risk management and your passion for the fintech industry. Mention how your skills align with the responsibilities of the Relationship Manager role and why you are excited about this opportunity.
Highlight Relevant Skills: In your application, emphasise your communication and presentation skills, as well as your project management capabilities. Provide concrete examples of how you've successfully engaged stakeholders and delivered value in previous roles.
Show Industry Knowledge: Demonstrate your knowledge of current trends in financial services and operational risk management. Mention any relevant events, webinars, or research you've engaged with to show your commitment to continuous learning in the field.
How to prepare for a job interview at Harvey Nash
✨Know Your Client
Before the interview, research the fintech client and their banking partners. Understand their operational risk management strategies and recent developments in the industry. This knowledge will help you demonstrate your interest and ability to engage with top-tier banking clients.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you ensured client satisfaction and drove engagement, as these are key aspects of the role.
✨Demonstrate Project Management Expertise
Be ready to discuss your project management experience. Share specific instances where you led projects from inception to delivery, focusing on how you aligned stakeholders and met shared goals. This will showcase your ability to juggle multiple priorities effectively.
✨Engage with Insightful Questions
Prepare thoughtful questions about the company's approach to operational risk management and their product offerings. This not only shows your enthusiasm for the role but also your proactive mindset in wanting to deliver value to clients.
