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- Tasks: Manage relationships with top-tier banking clients and lead projects to ensure satisfaction.
- Company: Join a leading fintech backed by global tier-one banks, driving innovation in operational risk management.
- Benefits: Enjoy a dynamic work environment with opportunities for continuous learning and professional growth.
- Why this job: Be at the forefront of fintech, transforming risk management while building valuable client partnerships.
- Qualifications: Experience in client-facing roles within banking or financial analytics; strong communication and project management skills.
- Other info: Ideal for proactive individuals passionate about delivering value and influencing product development.
The predicted salary is between 36000 - 60000 £ per year.
A leading fintech client, backed by several global tier-one banks, is seeking a dynamic and experienced Relationship Manager to join their growing team. This is a unique opportunity to work at the forefront of innovation in operational risk management, helping transform how financial institutions manage and optimize their risk control frameworks.
The Role: As a Relationship Manager, you will serve as the primary point of contact for one or more top-tier banking clients. You’ll be responsible for nurturing strategic partnerships, ensuring client satisfaction, and driving engagement across multiple stakeholders. This role requires a blend of relationship-building, project management, and product advocacy skills.
Key Responsibilities:
- Client Relationship Management: Develop trusted advisor relationships with banking clients, ensuring high levels of engagement and satisfaction.
- Project Management: Lead projects from commercial agreement through to delivery, aligning internal and external stakeholders to shared goals and timelines.
- Client Engagement: Present insights and lead discussions in Quarterly Business Reviews, stakeholder meetings, and feedback sessions.
- Product Expertise: Become a subject matter expert on the platform, supporting client education and internal advocacy, and influencing product development through client feedback.
- Continuous Learning: Stay informed on industry trends and developments through events, webinars, and research.
Ideal Candidate:
- Experience in a client-facing or relationship management role within banking, consulting, or financial analytics.
- Strong understanding of financial services (Corporate & Investment Banking, Retail Banking, or Asset Management).
- Excellent communication and presentation skills, with the ability to engage senior stakeholders.
- Strong project management capabilities and the ability to juggle multiple priorities.
- A proactive, collaborative mindset with a passion for delivering value to clients.
Contact Detail:
Harvey Nash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager (Fintech - Operational Risk) (City of London)
✨Tip Number 1
Network with professionals in the fintech and banking sectors. Attend industry events, webinars, and conferences to meet potential colleagues and clients. Building relationships now can give you a leg up when applying for the Relationship Manager role.
✨Tip Number 2
Familiarise yourself with the latest trends in operational risk management. Understanding current challenges and innovations in the field will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your project management skills and be ready to explain how you’ve aligned stakeholders to achieve shared goals.
✨Tip Number 4
Research the company’s platform and its offerings thoroughly. Being able to speak knowledgeably about their products and how they can benefit clients will set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Relationship Manager (Fintech - Operational Risk) (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly within banking or fintech. Emphasise your project management skills and any specific achievements that demonstrate your ability to build relationships and drive engagement.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with the responsibilities of a Relationship Manager and provide examples of how you've successfully managed client relationships in the past.
Showcase Your Industry Knowledge: Demonstrate your understanding of operational risk management and the fintech landscape. Mention any relevant trends or developments you are aware of, and how they could impact the role or the company’s clients.
Prepare for Interviews: If selected for an interview, be ready to discuss your approach to relationship management and project delivery. Prepare examples of how you've engaged stakeholders and driven client satisfaction, as well as your strategies for staying informed about industry changes.
How to prepare for a job interview at Harvey Nash
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you successfully built and maintained client relationships. Highlight how you ensured client satisfaction and engagement, as this role heavily relies on nurturing strategic partnerships.
✨Demonstrate Project Management Expertise
Be ready to discuss specific projects you've managed, detailing how you aligned stakeholders and met deadlines. This will showcase your ability to lead projects from start to finish, which is crucial for the role.
✨Understand the Fintech Landscape
Familiarise yourself with current trends in operational risk management and fintech innovations. Being able to discuss these topics will demonstrate your commitment to continuous learning and your understanding of the industry.
✨Prepare for Client Engagement Scenarios
Think about how you would handle various client scenarios, such as presenting insights or leading discussions in meetings. Practising these situations can help you feel more confident during the interview.
