Renewals Agent

Renewals Agent

Chelsea Full-Time 24000 - 25600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Lettings Team as a Renewals Agent, negotiating tenancy terms and managing contracts.
  • Company: Be part of a prestigious property company with over 100 years of industry excellence.
  • Benefits: Enjoy 25 days holiday, life assurance, private GP, and hybrid working after one year.
  • Why this job: Gain valuable experience in a collaborative environment while making a real impact in the property sector.
  • Qualifications: Administrative experience is essential; property industry knowledge is a plus.
  • Other info: Work hours are Monday to Friday, 8.45am to 6pm.

The predicted salary is between 24000 - 25600 £ per year.

This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Renewals & Contracts Coordinator based in one of their Prime Central London offices.

This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years and their credentials have been confirmed with the numerous industry awards across this time. Their values are integral to the business and their staff; they pride themselves on respect, trust and creating a transparent partnership with both staff and clients. This in turn means an abundance of applications from Landlords and Tenants alike.

Key Duties:

  • Liaise with the office Lettings heads to negotiate optimum Tenancy terms and rental increases
  • Negotiating tenancy renewals and rent reviews by liaising with both Landlords and Tenants
  • Drawing up and sending out renewal and rent review documentation
  • Conducting daily follow up of all outstanding negotiations
  • Produce all new Tenancy agreements within 24 hours from receipt of the offer from the front office
  • Draft the appropriate tenancy agreement (to be checked by the Office Head with accompanying correspondence and send out for engrossment to both parties via Adobesign)
  • In the case where the tenant or landlord wishes to use their own tenancy agreement refer both parties to independent Solicitors for specialist advice
  • When required, welcoming visitors and dealing with as appropriate
  • Attending Lettings and team meetings
  • Notifying Head of Tenancy Management of any potential property issues
  • Supporting and assist the team on the daily running of another portfolio in the absence of other team members

Person Profile:

  • Experience within an administrative role
  • Property industry experience advantageous
  • Customer focused with proactive mindset to ensure clients receive outstanding service levels
  • Collaborative team player
  • Confident and composed in order to work under pressure and solve problems
  • Excellent communication skills

Salary and Benefits Package:

£30,000 - £32,000 DOE

Company benefits include: 25 days holiday + bank holidays, life assurance, pension, private GP, flexible benefits package, hybrid working after 1 year of service

Hours: 8.45am - 6pm Monday – Friday

If you have administrative experience and a passion for the Lettings industry, then please get in touch with Carly Mitchell at Cherry Pick People.

Reference: CM5989

Renewals Agent employer: Cherry Pick People

Join a prestigious property company in Prime Central London, where respect, trust, and transparency are at the heart of our work culture. With over 100 years of industry excellence, we offer a supportive environment that fosters employee growth through collaborative teamwork and innovative practices. Enjoy competitive benefits including 25 days holiday, private GP services, and flexible working options after your first year, making this an exceptional place to build your career in the Lettings industry.
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Contact Detail:

Cherry Pick People Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Renewals Agent

✨Tip Number 1

Familiarise yourself with the property market in London, especially the lettings sector. Understanding current trends and rental prices will help you negotiate effectively during interviews and demonstrate your knowledge of the industry.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've gone above and beyond for clients in previous roles. This will highlight your proactive mindset and ability to provide outstanding service, which is crucial for a Renewals Agent.

✨Tip Number 3

Network with professionals in the property industry, particularly those involved in lettings. Attend industry events or join relevant online groups to make connections that could lead to referrals or insider information about the role.

✨Tip Number 4

Prepare to discuss your administrative experience in detail, focusing on how it relates to the responsibilities of a Renewals Agent. Be ready to explain how you manage multiple tasks under pressure, as this will be key to succeeding in the role.

We think you need these skills to ace Renewals Agent

Negotiation Skills
Attention to Detail
Customer Service Orientation
Communication Skills
Time Management
Problem-Solving Skills
Administrative Skills
Team Collaboration
Knowledge of Tenancy Agreements
Proficiency in Adobe Sign
Ability to Work Under Pressure
Understanding of Property Industry
Follow-Up Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant administrative experience and any exposure to the property industry. Use keywords from the job description, such as 'negotiating tenancy renewals' and 'customer-focused', to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry and your proactive mindset. Mention specific examples of how you've provided outstanding service in previous roles, and express your enthusiasm for joining a prestigious company.

Highlight Communication Skills: Since excellent communication skills are crucial for this role, provide examples in your application that demonstrate your ability to liaise effectively with clients and colleagues. This could include experiences where you successfully resolved issues or negotiated terms.

Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Renewals Agent position.

How to prepare for a job interview at Cherry Pick People

✨Show Your Knowledge of the Property Industry

Make sure to brush up on your knowledge of the property market, especially in London. Being able to discuss current trends and challenges in the lettings sector will demonstrate your genuine interest and understanding of the role.

✨Highlight Your Administrative Skills

Since the role requires strong administrative capabilities, be prepared to share specific examples from your past experiences. Discuss how you've successfully managed documentation, negotiations, or any relevant tasks that showcase your organisational skills.

✨Demonstrate Customer Focus

This position is all about providing outstanding service to clients. Prepare to discuss situations where you went above and beyond for a customer, highlighting your proactive mindset and ability to solve problems effectively.

✨Prepare for Teamwork Questions

As a collaborative team player, you should be ready to talk about your experiences working in teams. Think of examples where you contributed to a team's success or helped resolve conflicts, showcasing your communication skills and ability to work under pressure.

Renewals Agent
Cherry Pick People
Location: Chelsea
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