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- Tasks: Join us as a ServiceNow Product Engineer, enhancing our platform and driving service improvements.
- Company: BAE Systems is a leading global defence, security, and aerospace company committed to innovation.
- Benefits: Enjoy flexible working, competitive salary, employee share plans, and extensive health and lifestyle perks.
- Why this job: Make a real impact in an inclusive culture that values diversity and empowers your potential.
- Qualifications: Must have ServiceNow certifications and experience in ITIL processes; Agile experience is a plus.
- Other info: Roles may require security vetting; apply early as we may close applications sooner.
The predicted salary is between 36000 - 54000 £ per year.
Location: Leeds/Preston or Frimley. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role.
Salary: Circa £45,000 depending on skills and experience
What you'll be doing:
- Reviewing functionality and applications on the ServiceNow platform and code to see how it supports the business process and policy
- Presenting ideas for ServiceNow platform and service improvements
- Producing detailed technical specifications, developing proposed solutions, configuration of Out of The Box (OOB) and writing the programme code to develop the solution
- Technical testing of ServiceNow in controlled non-Production environments before go live
- Maintaining the ServiceNow platform including general housekeeping, data cleansing, reduction of technical debt, bug fixes and configuration
- Support the delivery of software development using scrum methodology
Your skills and experiences:
Essential:
- Extensive experience of working in a ServiceNow environment and ITIL processes
- ServiceNow Certified System Administrator
- ServiceNow Certified Application Developer
- At least one Certified Implementation Specialist
Desirable:
- Relevant vocational qualifications or equivalent experience of working within Agile Methodologies
Benefits:
As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.
The ServiceNow Product team:
The ServiceNow product team is accountable for the operational integrity, maintenance, and development of the ServiceNow enterprise instance including ESC.
Why BAE Systems?
This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.
Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Closing Date: 16th June 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
ServiceNow Product Engineer employer: BAE
Contact Detail:
BAE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Product Engineer
✨Tip Number 1
Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent changes can help you stand out during discussions and interviews, showing your commitment to staying current in the field.
✨Tip Number 2
Network with professionals already working in ServiceNow roles or at BAE Systems. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes or solved problems using ServiceNow in previous roles. Concrete examples will demonstrate your practical experience and problem-solving skills, which are crucial for this position.
✨Tip Number 4
Understand the Agile methodology and be ready to discuss your experience with it. Since the role involves supporting software development using Scrum, showcasing your familiarity with Agile practices can give you an edge over other candidates.
We think you need these skills to ace ServiceNow Product Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your extensive experience in a ServiceNow environment and ITIL processes. Include your certifications, such as ServiceNow Certified System Administrator and Application Developer, prominently.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've improved ServiceNow platforms in previous roles and how you can contribute to BAE Systems' goals.
Showcase Relevant Skills: Emphasise your technical skills related to producing detailed technical specifications and developing solutions on the ServiceNow platform. Highlight any experience with Agile methodologies if applicable.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at BAE
✨Showcase Your ServiceNow Expertise
Make sure to highlight your extensive experience with the ServiceNow platform. Be prepared to discuss specific projects where you've implemented solutions, and how your skills align with the requirements of the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, especially related to ITIL processes and ServiceNow functionalities. This will show your ability to think critically and improve business processes.
✨Familiarise Yourself with Agile Methodologies
Since the role involves supporting software development using scrum methodology, brush up on Agile principles. Be ready to discuss how you've applied these methodologies in past projects.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the company's approach to ServiceNow improvements. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.
