Part-Time Sales Associate, UGG – Gunwharf Quays

About UGG

At UGG, a division of Deckers Brands, we aim to transform the lives of our customers and each other by sharing our passion for UGG. Our mission is to bring the UGG brand to life through every interaction and to evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences.

Description

As an UGG Sales Associate, you create personalized shopping experiences that foster brand loyalty. You greet customers promptly and courteously, ensure all questions are addressed accurately, and communicate our return policy effectively. You maintain a positive attitude and promote the store and brand image in all interactions, including adhering to a dress code. You provide exceptional service both in-store and over the phone.

We are looking for Part-Time Sales Associates for contracts ranging from 8 hours per week.

Core Competencies

• Ensure the highest level of customer service
• Prioritize brand and product knowledge training
• Communicate effectively with customers, team members, management, and stakeholders
• Contribute to team goals
• Multi-task in a fast-paced environment
• Respond professionally to problems

Who You Are

• A natural communicator who embodies the UGG and Deckers Brands vision and mission
• A motivated team player and self-starter
• Problem solver with agility in approach

Preferred Experience

Previous retail experience is a plus.

What We Offer

• Perks & volunteering opportunities, including discounts and community programs
• Growth and development support, including a Global Mentorship Program
• Uniform allowance
• 60% discount online and 30% in-store on Deckers Brands’ products

Equal Employment Opportunity

We value diversity and inclusion. We are proud to be an equal opportunity employer, welcoming applicants of all backgrounds and identities, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, military status, and disabilities.

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