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For Companies At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
- Benefits: Enjoy a competitive salary, quarterly bonuses, extra holiday, free meals, and gym discounts.
- Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
- Qualifications: Previous management experience and a passion for building strong teams are essential.
- Other info: KFC values diversity and encourages applications from all backgrounds.
The predicted salary is between 29000 - 37000 £ per year.
Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you. Because that makes us, us.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we’d love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
- Pay rate: £34,000 - £37,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.
Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
Retail Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to individuality and community will help you align your leadership style with what they’re looking for in a Retail Manager.
✨Tip Number 2
Prepare to discuss your experience in building and leading teams. Think of specific examples where you've motivated staff to exceed performance goals, as this is crucial for the role.
✨Tip Number 3
Showcase your ability to manage operations efficiently. Be ready to talk about how you've handled administrative tasks like rosters and stock management in previous roles, as this will demonstrate your organisational skills.
✨Tip Number 4
Think about ways you've created memorable guest experiences in the past. KFC values turning first-timers into regulars, so having a few standout stories will help you make a strong impression.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Manager at KFC. Highlight your experience in leading teams, driving performance, and creating a positive guest experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, team-building skills, and any relevant achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've successfully managed teams and improved operations in past positions.
Showcase Your Values: KFC values authenticity and individuality. In your application, express how your personal values align with KFC's culture and how you can contribute to their community-focused environment.
How to prepare for a job interview at KFC UK
✨Show Your Leadership Skills
As a Retail Manager, it's crucial to demonstrate your ability to lead a team effectively. Share specific examples of how you've motivated and developed your team in previous roles, highlighting any successes in achieving performance goals.
✨Understand the Brand
Familiarise yourself with KFC's history, values, and unique selling points. Being able to discuss what makes KFC special and how you can contribute to its culture will show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle tough situations. Prepare scenarios where you've successfully managed challenges in a fast-paced environment, focusing on your decision-making process.
✨Emphasise Guest Experience
KFC places a strong emphasis on creating unforgettable guest experiences. Be ready to discuss how you would enhance customer satisfaction and turn first-time visitors into regulars, showcasing your understanding of the importance of service quality.
