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For Companies At a Glance
- Tasks: Support customer communications to boost engagement and loyalty through data-driven strategies.
- Company: Join a globally recognised luxury brand known for its elegance and innovation.
- Benefits: Enjoy opportunities for growth, collaboration, and a vibrant work culture.
- Why this job: Be part of a prestigious brand that values creativity and customer connection.
- Qualifications: Detail-oriented, customer-focused, and comfortable with CRM tools; passion for data is key.
- Other info: Ideal for those eager to learn and make an impact in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
The Brand is a globally recognized leader in luxury lifestyle products, this iconic brand has defined modern elegance through its distinctive blend of heritage, innovation, and timeless style. With a presence in over 120 countries, it offers a broad portfolio that includes apparel, accessories, home furnishings, and fragrances. The brand is known for creating aspirational experiences that connect deeply with customers across both digital and physical channels.
The Role: As a CRM Associate, you will support the planning and execution of targeted customer communications designed to drive engagement and long-term loyalty. Collaborating with marketing, analytics, and e-commerce teams, you'll assist in segmentation, campaign execution, and performance analysis. This role is essential to delivering seamless, data-led experiences that strengthen customer relationships and support commercial goals across global markets.
The Person: You are customer-focused, detail-oriented, and analytically driven, with a genuine interest in leveraging data to enhance personalization. Comfortable working with CRM tools and reporting platforms, you bring a collaborative mindset and a passion for continuous learning. Whether optimizing lifecycle campaigns or uncovering insights from performance metrics, you are motivated by the opportunity to contribute to a brand known for quality and prestige.
Contact Detail:
WeComm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Associate (City of London)
✨Tip Number 1
Familiarise yourself with the latest CRM tools and platforms that are commonly used in the luxury retail sector. Being able to discuss specific tools during your interview will show your proactive approach and genuine interest in the role.
✨Tip Number 2
Research the brand's recent marketing campaigns and customer engagement strategies. Understanding their approach will allow you to speak knowledgeably about how you can contribute to their goals and enhance customer loyalty.
✨Tip Number 3
Prepare examples of how you've used data to drive decisions in previous roles. Highlighting your analytical skills and ability to leverage insights for campaign optimisation will resonate well with the hiring team.
✨Tip Number 4
Network with professionals in the luxury retail and CRM fields. Engaging with industry experts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace CRM Associate (City of London)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with the luxury lifestyle brand's values, products, and customer engagement strategies. This will help you tailor your application to reflect your alignment with their ethos.
Highlight Relevant Experience: Emphasise any previous experience with CRM tools, data analysis, or customer engagement campaigns in your CV and cover letter. Use specific examples to demonstrate your skills and achievements.
Showcase Analytical Skills: Since the role requires an analytical mindset, include instances where you've successfully used data to drive decisions or improve customer experiences. This could be through metrics, reports, or campaign outcomes.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your passion for customer relationships with the brand's mission. Mention your enthusiasm for continuous learning and collaboration, as these traits are essential for the role.
How to prepare for a job interview at WeComm
✨Know the Brand Inside Out
Before your interview, make sure you research the brand thoroughly. Understand its heritage, product offerings, and what sets it apart in the luxury market. This knowledge will help you demonstrate your genuine interest and alignment with the company's values.
✨Showcase Your Analytical Skills
As a CRM Associate, you'll need to leverage data for customer engagement. Be prepared to discuss your experience with CRM tools and how you've used data analysis to drive campaign success. Bring examples of past projects where your analytical skills made a difference.
✨Emphasise Collaboration
This role requires working closely with various teams. Highlight your ability to collaborate effectively by sharing examples of successful teamwork in previous roles. Discuss how you communicate and coordinate with others to achieve common goals.
✨Prepare Questions About Customer Engagement
Demonstrate your passion for customer relationships by preparing insightful questions about their current CRM strategies and future goals. This shows that you're not only interested in the role but also in contributing to the brand's success in building long-term customer loyalty.
