Retail Sales Assistant

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Base pay range

Hours: 22 hours per week
Location: Morrisons, Bradford, BD10 8EG
Shift Pattern: Monday-Sunday shifts based

At eurochange, we’re all about people – passionate about making foreign exchange better, simpler, and more convenient for everyone. We build an inclusive environment where you can be your authentic self while delivering top‑class customer experiences.

Responsibilities

• Deliver outstanding, friendly service that turns first‑time customers into loyal fans.
• Build genuine rapport with each customer to understand their travel plans, needs, and concerns.
• Use your knowledge and enthusiasm to recommend the best products and services for every customer.
• Engage in conversational selling to match products to customers’ needs in a natural, supportive way.
• Share trusted advice on exchange rates, currency options, and how to get the most value for their money.
• Accurately process transactions while ensuring full compliance with financial regulations.
• Keep the bureau secure, presentable, and welcoming at all times.
• Promote additional products and services to enhance each customer’s journey and make their travel experience simpler and better.
• Take ownership when your manager is away, keeping the bureau running smoothly.
• Support new colleagues during onboarding and share knowledge with the team.
• Be flexible to work in nearby branches when needed, helping the team succeed wherever you’re required.

Qualifications

• At least 1 year of experience in retail sales, cash handling, and customer service.
• Confident, friendly, and positive attitude.
• Strong communication skills, with the ability to build rapport and trust quickly.
• High levels of accuracy and attention to detail when handling transactions.
• A natural flair for selling and exceeding customer expectations.
• Flexibility to adapt, work independently, and travel to nearby locations if required.

Perks

• Colleague rate on travel money.
• 28 days holiday (inclusive of bank holidays).
• Access to our Retail Incentive & Bonus Schemes.
• High Street discounts.
• Free 24/7 virtual GP service for you and your family.
• Cycle to Work scheme.
• Employee wellbeing & financial support through Retail Trust.
• Employee Assistance Programme.
• Wagestream – flexible pay access.
• Recognition awards for outstanding service.
• Additional holiday entitlement after 1 year.
• Life assurance and more.

Seniority level

Entry level

Employment type

Part‑time

Job function

Sales and Business Development

Industries

Retail