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- Tasks: Assist customers with optical needs and provide expert advice on products.
- Company: Join a thriving optical store that values your expertise and supports your career growth.
- Benefits: Enjoy a competitive salary, bonus scheme, free parking, and annual free glasses.
- Why this job: Be part of a friendly team, enhance your skills, and make a real impact on customer satisfaction.
- Qualifications: Previous optical experience is essential; must be customer-focused and organised.
- Other info: Receive a nationally recognised qualification equivalent to Level 3 BTEC to boost your career.
The predicted salary is between 20318 - 26776 £ per year.
The store provides a solid foundation for long-term careers, serving as a home where your optical expertise will be truly valued and where you'll have the opportunity to thrive. We offer a nationally recognized qualification equivalent to a Level 3 BTEC to accelerate your optical career. This course enhances your knowledge of dispensing procedures and serves as a stepping stone to roles such as DO, CLO, and beyond.
Previous optical experience is essential for this role as an Optical Advisor or Dispensing Assistant. We will support your ongoing development to expand your knowledge. If you are naturally customer-focused, articulate, good with people, organized, and always eager to help, you'll fit right in as a valuable member of our friendly store team, joining a business that's going places.
Key Duties- Listening to patients and providing clear, helpful advice, explaining suitable products and offers while understanding NHS procedures and maintaining high standards.
- Dispensing lenses (single vision, bi-focal, varifocal).
- Carrying out pre-screening examinations and collaborating with the team in daily clinic operations.
- Taking measurements and supporting patients with collections, ensuring proper fit, comfort, and accuracy of frames.
- Maintaining excellent customer service throughout the patient journey and contributing to the success of the retail team.
- Basic salary £25,397 + excellent bonus scheme.
- Free parking.
- Day off for your birthday.
- Family & friends discount.
- Free glasses annually.
- Right to work in the UK.
- Previous experience working in Optics.
Contact Detail:
Prospect Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Assistant
✨Tip Number 1
Make sure to highlight your previous optical experience during any conversations you have with the team. They value candidates who can demonstrate their knowledge of dispensing procedures and customer service in an optical setting.
✨Tip Number 2
Familiarise yourself with NHS procedures and the products offered in the store. This will not only help you answer questions confidently but also show your commitment to understanding the role and its responsibilities.
✨Tip Number 3
During any informal chats or interviews, emphasise your customer-focused approach. Share examples of how you've successfully assisted customers in the past, as this aligns perfectly with the values of the store.
✨Tip Number 4
Network with current employees if possible. Engaging with them can provide insights into the company culture and expectations, which can be beneficial when discussing your fit for the team.
We think you need these skills to ace Optical Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous optical experience in your CV and cover letter. Detail specific roles you've held as an Optical Advisor or Dispensing Assistant, showcasing your skills in dispensing lenses and customer service.
Showcase Customer Focus: Since the role requires a strong customer focus, include examples in your application that demonstrate your ability to listen to patients and provide clear, helpful advice. This could be through past experiences or specific situations where you excelled in customer service.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job listing, such as 'dispensing procedures', 'pre-screening examinations', and 'collaborating with the team' to show that you understand the role and its requirements.
Express Eagerness to Learn: Mention your willingness to develop further in the optical field. Highlight any relevant qualifications or courses you have completed, and express your enthusiasm for the nationally recognised qualification offered by the company.
How to prepare for a job interview at Prospect Health
✨Showcase Your Optical Knowledge
Make sure to brush up on your optical knowledge before the interview. Be prepared to discuss your previous experience in optics, including any specific procedures or products you are familiar with. This will demonstrate your expertise and commitment to the role.
✨Emphasise Customer Service Skills
Since the role requires a strong focus on customer service, think of examples from your past experiences where you provided exceptional service. Highlight how you listened to customers' needs and offered tailored solutions, as this aligns perfectly with the company's values.
✨Prepare for Technical Questions
Expect questions related to dispensing lenses and pre-screening examinations. Familiarise yourself with different types of lenses and their uses, as well as NHS procedures. Being able to answer these questions confidently will show that you are well-prepared and knowledgeable.
✨Demonstrate Team Collaboration
The job involves working closely with a team, so be ready to discuss your experience in collaborative environments. Share examples of how you've worked effectively with others to achieve common goals, which will highlight your ability to contribute positively to the store's success.
