Junior Sales Support Executive (Maternity Cover)

Junior Sales Support Executive (Maternity Cover)

Department: Supply Chain Administration

Employment Type: Fixed Term Contract

Location: UK/Basingstoke

Reporting To: Sales Support Team Leader

Description

ROLE PURPOSE

This junior role supports our Sales Support Team in the sales cycle. You will be involved in the whole order processing cycle: from quoting/order placing to invoicing, from a transactional point of view. In addition, you will help manage order processing within agreed lead times and by taking a proactive approach to the process.

Key Responsibilities

MAIN RESPONSIBILITIES

• Manage all order entry activities for global operations. Activities include, but are not limited to:
• Obtain customer order management and system input
• Obtain Approvals for order placement, stock, price, and credit release
• Handle order inquiries and follow-up
• Maintain customer contact
• Advance payment lines
• Maintaining Customer directories
• Responsible for order date management
• Ensure compliance with JSOX for the sales admin processes
• Any other tasks as required to ensure the effective operation of the role and the whole department
• Attending team meetings and sharing best practices with colleagues
• Frequent interaction with the Commercial Manager and Operations Team to agree on stock allocation and customer orders

Skills, Knowledge and Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

• Education Level: General Level of good education including Maths and English

REQUIRED SKILLS AND COMPETENCIES

• Computer Literacy: email management
• Willingness and ability to develop and maintain relevant product & software knowledge.
• Excellent communication, interpersonal and numeric skills
• Able to work under pressure and to deadlines.

Advantageous but not necessary:

• Computer Literacy Microsoft Office Suite – Excel, PowerPoint, Word, Outlook
• Experience with CRM and ERP systems.
• Experience working in a busy office environment.