The Medical Receptionist role is for an enthusiastic, positive, self-motivated individual who can work both independently and as part of our growing team. Our reception team are the first link for many patients and visitors who come to the surgery. The role varies on a day-to-day basis including greeting patients as they arrive and checking them in, collecting patient notes and ensure that these vital records go to the right healthcare professional. The day-to-day also involves using the clinical system and other software programmes to make appointments, booking patient transport, booking interpreters and dealing with test results. In addition, responding to tasks from clinical and non-clinical staff, liaising with external community services and emergency services and general administration.
Our reception team meet regularly to discuss best practice and ways of improving our service; we work very closely with other teams within the practice and community.
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efficiency and ability to multi-task
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good communication skills
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discretion and respect for confidentiality
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a friendly, sympathetic/reassuring manner
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great team-working
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knowledge and use of Microsoft Office suite
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positive, can-do attitude
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flexibility
From time-to-time we ask our reception team to cover annual leave of other team members through working paid over-time. Being flexible is important to us.
Job locations
78 Mattock Lane
Ealing
London
W13 9NZ, 78 Mattock Lane
Ealing
London
W13 9NZ, https://www.gordonhouse.nhs.uk/ (Opens in a new tab), ealccg.gordonhouseadmin@nhs.net
02087995699
Contact Detail:
Gordon House Surgery Recruiting Team
ealccg.gordonhouseadmin@nhs.net
