Travel & Transport Assistant 8158

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Job Description

Travel and Transport Assistant 8158 | Permanent contract | £25,584 to £27,269 per annum (Scale E) | 37 hours per week | County Hall, Norwich

We are looking for a committed individual to join our busy passenger transport team, providing administrative and day-to-day support across the team.

Job Description

Travel and Transport Assistant 8158 | Permanent contract | £25,584 to £27,269 per annum (Scale E) | 37 hours per week | County Hall, Norwich

We are looking for a committed individual to join our busy passenger transport team, providing administrative and day-to-day support across the team.

The team is responsible for passenger transport across Norfolk – local bus services, home to school transport, social services transport. This role will primarily be dealing with helping to manage disruption on the highway and communication with transport operators, highways teams and other stakeholders. As part of a small team this will involve working alongside staff in highways who issue permits for roadworks and ensuring disruption to transport is kept to a minimum.

The work is busy but rewarding and we need individuals who can juggle different tasks throughout each day, whilst always offering excellent customer service. You would also need to have a good attention to detail and a positive attitude, especially as no two days are the same.

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
• ‘ Norfolk Rewards’ our employee discounts programme which helps yousave money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

Redeployment closing date: 1 June 2025 23:59

All other applicants closing date: 15 June 2025 23:59

About Us

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Seniority level

• Seniority level

  Entry level

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