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- Tasks: Manage customer-facing Unified Communications services like telephony and video conferencing.
- Company: Join a dynamic team in York, offering hybrid work options and a focus on innovation.
- Benefits: Enjoy flexible working with 2 days onsite, plus opportunities for continuous learning.
- Why this job: Be part of a cutting-edge field, enhancing communication technology and making a real impact.
- Qualifications: Experience with UC networks, cloud telephony, and strong technical knowledge of network systems required.
- Other info: Apply now to kickstart your career in a fast-paced, tech-driven environment!
The predicted salary is between 36000 - 60000 £ per year.
The role will be responsible for customer facing Unified Network based services such as Unified Communications, Telephony, Mobile Services and Video Conferencing.
Development of the UC network strategy including network design and roadmap.
Knowledge and experience:
- Day to day operational performance of the UC network to agreed SLAs and KPIs.
- Changes to the UC network to meet ongoing business demands.
- Cloud Based telephony systems - Ring Central, 8x8, Avaya, Mitel.
- Delivering continuous service improvement.
- Emergency response to critical incidents.
- Thorough knowledge of TCP/IP and concepts including LAN, WAN and WLAN.
- Experience of running network security.
- Proven technical experience of local area networks, internet services, telephone systems, call centre services, mobile services, video conferencing, telephony and other hardware and software.
- Experience of working with third party providers of network services.
- Unified communications solution delivery and support.
- Delivering/supporting fixed line and NGN/VGN services.
- Delivering mobile technology (hardware and services).
- Video conferencing solution architecture and delivery.
- Experience of running an MDM solution.
- Technical knowledge of customer network systems.
If you are interested and looking for a new role, please apply with a copy of your CV or email emma.mayfield@investigo.co.uk.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Engineer
✨Tip Number 1
Familiarise yourself with the specific Unified Communications technologies mentioned in the job description, such as Ring Central and Avaya. Being able to discuss your hands-on experience with these platforms during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your understanding of network design and strategy development. Think of examples from your past work where you contributed to or led projects that involved creating or improving UC network strategies.
✨Tip Number 3
Highlight your experience with incident response and service improvement. Be ready to discuss how you've handled critical incidents in the past and what steps you took to ensure continuous service improvement in your previous roles.
✨Tip Number 4
Network with professionals in the Unified Communications field. Attend relevant webinars or local meetups to connect with others in the industry, which could lead to valuable insights and potential referrals for the position.
We think you need these skills to ace Unified Communications Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Unified Communications, Telephony, and Video Conferencing. Use specific examples that demonstrate your knowledge of cloud-based telephony systems and network security.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills align with their needs, particularly in areas like UC network strategy and service improvement.
Showcase Technical Skills: In your application, emphasise your technical expertise in TCP/IP, LAN, WAN, and WLAN. Mention any experience you have with third-party network service providers and MDM solutions to stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects attention to detail, which is crucial for a role focused on operational performance and incident response.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Expertise
Make sure to highlight your knowledge of TCP/IP, LAN, WAN, and WLAN during the interview. Be prepared to discuss specific experiences with cloud-based telephony systems like Ring Central or Avaya, as well as your understanding of network security.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've responded to critical incidents in the past. Discuss your approach to delivering continuous service improvement and how you handle changes to meet business demands.
✨Familiarise Yourself with Unified Communications Solutions
Research the latest trends and technologies in unified communications. Be ready to talk about your experience with video conferencing solutions and mobile technology, as well as any relevant projects you've worked on.
✨Engage with the Interviewers
Ask insightful questions about the company's UC network strategy and their expectations for the role. This shows your genuine interest and helps you understand how you can contribute to their goals.
