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- Tasks: Manage and grow enterprise-level client accounts, ensuring satisfaction and driving revenue.
- Company: Join a global leader in AI-driven fleet management solutions trusted by Fortune 500 companies.
- Benefits: Enjoy remote work, private health insurance, pension contributions, and a car allowance.
- Why this job: Be part of an innovative team focused on enhancing fleet safety and efficiency with real impact.
- Qualifications: 5+ years in Account Management, preferably in SaaS or telematics, with strong stakeholder engagement skills.
- Other info: Opportunity for professional growth in a supportive and dynamic work environment.
The predicted salary is between 43200 - 72000 £ per year.
About the Company: Our client is a well-established global company providing an award-winning AI-driven platform aimed at improving fleet safety, performance and efficiency. Their solutions deliver real-time analytics and insights to optimize fleet operations, enhancing driver safety and significantly reducing risks and operational costs. The company’s product is trusted by major enterprises and Fortune 500 companies in over 70 countries.
About the Role: The Enterprise Account Manager will strategically manage and grow a portfolio of enterprise-level clients primarily in the UK market, focusing on maximizing value through enhanced customer engagement, effective solution implementation, and proactive account expansion. You will act as the main liaison between the customer and various internal teams, ensuring seamless integration, consistent performance, and sustained customer satisfaction, driving long-term client retention and revenue growth.
Responsibilities:
- Develop and execute strategic account plans to maximize client success and business growth.
- Identify and pursue upselling and cross-selling opportunities within enterprise accounts.
- Foster strong, trusted relationships with key client stakeholders at all levels.
- Conduct regular strategic reviews to optimize solution use and customer satisfaction.
- Facilitate product trials and evaluations to drive further client adoption.
- Act as the primary point of contact and escalation for resolving customer issues promptly.
- Coordinate with internal teams (Sales, Product, Support) to address client feedback effectively.
- Maintain accurate forecasting and client records in CRM.
Requirements:
- 5+ years of Account Management experience, ideally in a SaaS environment.
- Experience in the telematics industry, or software solutions for the transportation sector.
- Proven success managing strategic accounts and contract renewals.
- Demonstrated ability to engage stakeholders at various levels, including C-Level.
- Bachelor's degree or relevant experience.
What the Company Offers: This is an opportunity to join a fast-growing innovative company with professional growth opportunities, and a supportive work environment. Our client is offering a competitive compensation and benefits package, including a remote work arrangement, private health insurance, pension contributions and a car allowance.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager EMEA (SaaS Telematics / Transportation)
✨Tip Number 1
Familiarise yourself with the telematics and transportation industry. Understanding the latest trends, challenges, and technologies will help you engage in meaningful conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the SaaS and telematics sectors. Attend industry events, webinars, or online forums to connect with key players and gain insights that could give you an edge when discussing account management strategies.
✨Tip Number 3
Prepare to showcase your experience in managing strategic accounts. Be ready to discuss specific examples of how you've successfully driven client engagement and satisfaction, as well as any upselling or cross-selling achievements.
✨Tip Number 4
Research the company’s AI-driven platform and its impact on fleet operations. Being knowledgeable about their solutions will not only impress during interviews but also allow you to articulate how you can contribute to their goals effectively.
We think you need these skills to ace Enterprise Account Manager EMEA (SaaS Telematics / Transportation)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly in the SaaS and telematics sectors. Use specific examples that demonstrate your success in managing strategic accounts and engaging with stakeholders at various levels.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their needs, focusing on your ability to develop strategic account plans and foster strong client relationships.
Showcase Relevant Skills: Emphasise skills that are crucial for the role, such as customer engagement, solution implementation, and proactive account expansion. Provide concrete examples of how you've successfully applied these skills in previous roles.
Highlight Achievements: Include quantifiable achievements in your application, such as revenue growth percentages or successful project implementations. This will help demonstrate your impact in previous positions and your potential value to the company.
How to prepare for a job interview at LinkedIn
✨Know the Product Inside Out
Make sure you understand the company's AI-driven platform and how it improves fleet safety and efficiency. Be prepared to discuss specific features and benefits, as well as how they can be applied to potential clients' needs.
✨Demonstrate Your Account Management Skills
Highlight your experience in managing enterprise-level accounts, especially in a SaaS environment. Prepare examples of how you've successfully engaged stakeholders and driven account growth in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle client relationships. Think of scenarios where you've resolved issues or facilitated product trials, and be ready to share these experiences.
✨Showcase Your Industry Knowledge
Familiarise yourself with the telematics industry and current trends in transportation software solutions. Being able to discuss industry challenges and how the company's products address them will demonstrate your expertise and interest.
